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FAQs | Contact

Frequently Asked Questions

General Questions

General Questions

1.

Commonly requested phone numbers?

2.

How do I apply for license to do inhouse financing?

3.

Someone is using my Social Security Number (or wallet or ID), what should I do?

4.

How do I contact the Better Business Bureau?

5.

Who do I call about other licenses that OkDOCC doesn't regulate?

6.

Who do I call for complaints against my credit card company or my bank?

7.

Have a complaint against a national bank, credit bureau(s), or collection agencies?

8.

Are you Consumer Credit Counseling?

9.

How can I get a free credit report?

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1. Commonly requested phone numbers?

National Foundation for Credit Counseling
800-388-2227

Veritec - Payday Loan status
877-655-6261

Consumer Protection/Fraud
405-521-3921
521-4274

Corporation Commission
Public Utilities
405-521-2211
800-522-8154

Federal Communication Commission (for complaints against phone services)
202-632-7553

Do Not Call Registry
888-382-1222 www.donotcall.gov

Internet Crime Complaints
800-251-3221 www.ic3.gov

Secretary of State (Oklahoma)
405-521-3911

Other State licensing questions
800-879-6552
800-TRY-OKLA

Used Motor Vehicle Department
405-949-2626

Insurance Commission
405-521-2828
800-522-0071

Office of Comptroller (credit cards)
Federal Customer Assistance Unit
800-613-6743

FREE CREDIT REPORTS
free once a year from all three reporting agencies
877-322-8228 or www.AnnualCreditReport.com

OKC Credit Bureau
800-888-4213
Tulsa Credit Bureau
918-664-5677

Department of Commerce
405-815-6552

Top of General Questions

2. How do I apply for license to do inhouse financing?

You must complete and submit a Notification Filing Permit. Follow the instructions on the form.

Top of General Questions

3. Someone is using my Social Security Number (or wallet or ID), what should I do?

First call your local Police Department and file a report. With the Police Report Number, call the Federal Trade Commission toll-free at:
1-877-382-4357
1-877-438-4338 or
1-877-ID-THEFT

Top of General Questions

4. How do I contact the Better Business Bureau?

In OKC 405-239-6081 or 405-239-6083 In Tulsa 918-492-1266

Top of General Questions

5. Who do I call about other licenses that OkDOCC doesn't regulate?

Call 1-800-TRY-OKLA 1-800-879-6552

Top of General Questions

6. Who do I call for complaints against my credit card company or my bank?

For State Chartered banks, contact the State Banking Department at www.osbd.state.ok.us or 405-521-2782;
For Federally Chartered banks call 972-277-9500

Top of General Questions

7. Have a complaint against a national bank, credit bureau(s), or collection agencies?

Call the Federal Trade Commission toll-free at
800-613-6743 or on the internet at
www.helpwithmybank.gov

Top of General Questions

8. Are you Consumer Credit Counseling?

No, please call GreenPath Financial Wellness (formerly Consumer Credit Counseling Service of Central Oklahoma) 1-833-370-1351

Top of General Questions

9. How can I get a free credit report?

On the internet at
www.annualcreditreport.com or
call toll-free at 1-877-322-8228

Top of General Questions