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FAQs | Contact

Frequently Asked Questions

General Questions

General Questions

1.

Commonly requested phone numbers?

2.

How do I apply for license to do inhouse financing?

3.

Someone is using my Social Security Number (or wallet or ID), what should I do?

4.

How do I contact the Better Business Bureau?

5.

Who do I call about other licenses that OkDOCC doesn't regulate?

6.

Who do I call for complaints against my credit card company or my bank?

7.

Have a complaint against a national bank, credit bureau(s), or collection agencies?

8.

Are you Consumer Credit Counseling?

9.

How can I get a free credit report?

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1. Commonly requested phone numbers?

National Foundation for Credit Counseling
800-388-2227

Veritec - Payday Loan status
877-655-6261

Consumer Protection/Fraud
405-521-3921
521-4274

Corporation Commission
Public Utilities
405-521-2211
800-522-8154

Federal Communication Commission (for complaints against phone services)
202-632-7553

Do Not Call Registry
888-382-1222 www.donotcall.gov

Internet Crime Complaints
800-251-3221 www.ic3.gov

Secretary of State (Oklahoma)
405-521-3911

Other State licensing questions
800-879-6552
800-TRY-OKLA

Used Motor Vehicle Department
405-949-2626

Insurance Commission
405-521-2828
800-522-0071

Office of Comptroller (credit cards)
Federal Customer Assistance Unit
800-613-6743

FREE CREDIT REPORTS
free once a year from all three reporting agencies
877-322-8228 or www.AnnualCreditReport.com

OKC Credit Bureau
800-888-4213
Tulsa Credit Bureau
918-664-5677

Department of Commerce
405-815-6552

Top of General Questions

2. How do I apply for license to do inhouse financing?

You must complete and submit a Notification Filing Permit. Follow the instructions on the form.

Top of General Questions

3. Someone is using my Social Security Number (or wallet or ID), what should I do?

First call your local Police Department and file a report. With the Police Report Number, call the Federal Trade Commission toll-free at:
1-877-382-4357
1-877-438-4338 or
1-877-ID-THEFT

Top of General Questions

4. How do I contact the Better Business Bureau?

In OKC 405-239-6081 or 405-239-6083 In Tulsa 918-492-1266

Top of General Questions

5. Who do I call about other licenses that OkDOCC doesn't regulate?

Call 1-800-TRY-OKLA 1-800-879-6552

Top of General Questions

6. Who do I call for complaints against my credit card company or my bank?

For State Chartered banks, contact the State Banking Department at www.osbd.state.ok.us or 405-521-2782;
For Federally Chartered banks call 972-277-9500

Top of General Questions

7. Have a complaint against a national bank, credit bureau(s), or collection agencies?

Call the Federal Trade Commission toll-free at
800-613-6743 or on the internet at
www.helpwithmybank.gov

Top of General Questions

8. Are you Consumer Credit Counseling?

No, but you can reach them at:
800-364-2227 toll-free
405-789-2227 OKC
918-744-5611 Tulsa

Top of General Questions

9. How can I get a free credit report?

On the internet at
www.annualcreditreport.com or
call toll-free at 1-877-322-8228

Top of General Questions