Go Gov! Web Management Suite User Guide - Frequently Asked Questions

Frequently Asked Questions (FAQs)

Frequently Asked Questions - (provided for FREE!)
Reduce the number of incoming phone calls by displaying frequently asked questions in one area. Add, edit and delete the questions and answers with a quick click! Post as many as desired. FAQ's are numbered on the site for quick reference.

>View FAQs in action

Editing Frequently Asked Questions (FAQs)

Your agency's frequently asked questions can be added and edited on the "Manage Site FAQs" page.

Step 1:
Select "Manage Site FAQs" on the left navigation menu.

Step 2:
Type in your agency's question and answer in the text fields.

Step 3:
Select the "Save" button.

This information will appear when a user selects the "Frequently Asked Questions" link at the top of the page.

The "Frequently Asked Questions" link that can appear on your Web site is optional. It can be turned on or off by selecting the "Site Options" link in the left navigation menu. If the "Site Options" link does not appear in your left navigation menu, then speak with the Super User of your agency or contact OK.gov.

To turn on the "Frequently Asked Questions" link, select the checkbox next to "Show Frequently Asked Questions Link in Header" and then select "Save".