EVENT ARCHIVE
Friday 01/25/19 - 1/25/19 - OKWIN System Patching Wave. More patches to come.
PAST UPGRADES 7/6/17 - OKWIN System Upgrade Notice Time Line: 7/10/2017 through 7/21/2017 The OKWIN 800MHz radio system will undergo an upgrade to a new software release. The core system upgrade is scheduled to last through 7/14/2017. During this time there will be a number of brief outages affecting the console sites and RF sites. Master site upgrade impact time line affecting console operations: Monday 07/10/17: 3:00PM – There will be a brief instance of site trunking and the console sites will lose connectivity to the master site. This is expected to last less than two minutes. Certain talkgroups will be unavailable (displaying red X). 6:00PM – The above scenario will occur a second time. Note: Please be prepared to use conventional back-up resources during these two impacts. Wednesday 07/12/17: 8:30AM – 1:40PM – During this timeframe each console site link will be upgraded (network router and switch). As each site is restarted there will be a brief loss of connectivity to the master site. This is expected to last less than two minutes. Certain talkgroups will be unavailable (displaying red X). Note: We cannot predict the exact time for each dispatch location. Be prepared to use conventional back-up resources at any time during this timeframe. Week 07/17/17 – 7/21/17: Starting this week a technician will call to schedule and physically be onsite to upgrade the applications on each console Operator position PC. We anticipate upgrading each computer one at a time to minimize local operation disruption. Each PC will take approximately two hours to complete the upgrade. The upgrade team will be available throughout the upgrade period and can be reached at the telephone numbers below should you have any questions or issues. OKWIN ROC: 405-425-7233 Tulsa PSRC: 918-596-9835 Motorola: 847-875-2570 -7/3/17 - The Baker Peak site has been site trunking. We have a ticket open with the circuit provider. We do not have an estimated time of repair. -6/27/17 - The Pryor site has maintenance scheduled at 10:00AM to 1:00PM on either 6/30/17 or 7/6/17; since we would not know the confirmed day of maintenance until 6/29/17, this notification will be to plan for both days but it will occur only on one of the days. During that time the site will be in site trunking. -6/8/17 - The Miami site is site trunking. We opened a ticket with the circuit provider. We do not have an estimated time of repair. -6/6/17 - The Guthrie site has been intermittently site trunking. We have opened a ticket with the circuit provider. We do not have an estimated time of repair. -6/6/17 - We have maintenance on the Pryor site today 6/6/2017 starting at 9:00 AM. The site should be functioning normally during the maintenance. The Stillwater site has maintenance tomorrow 6/7/2017 12 PM – 2 PM. The site will be done an hour in between this time frame. -6/5/17 - The Baker Peak site has scheduled maintenance on Wednesday June 7th, 2017. The site may go into site trunking. We do not have a start time for the maintenance, nor do we have a length of time for the maintenance. - 5/5/17 - The Pryor site is currently site trunking. We have opened a ticket with the connectivity provider. We do not have an estimated time of repair. - 5/4/17 - We have scheduled maintenance at the system’s core on 5/4/2017 at 1:30PM for approximately 3 hours. We do not expect any impact to service. - 4/28/17 - We have scheduled maintenance at the OKC SE tower on Tuesday 5/2/2017 at 10:00 AM. The site will be hard down (not site trunking) for an unknown amount of time. We apologize for the short notice and inconvenience this may cause. -4/25/17 - The Walters site has been sporadically site trunking. We have a ticket open with the circuit provider. We do not have an estimated time of repair. -4/21/17 - The Chickasha site is in site trunking. We have opened a ticket with the circuit provider. We do not have an estimated time of repair. -4/21/17- The Bristow site has been site trunking. We have a ticket open with the circuit provider. We do not have an estimated time of repair. -4/17/17- The Miami site is site trunking. We opened a ticket with the circuit provider. We do not have an estimated time of repair. -4/10/17 - The Geary site is currently down because of lack of power to the site. We have a ticket open with the electrical provider. We do not have an estimated time of repair. -4/5/17 - The Lawton (Prime) site are site trunking. We have a ticket open with the circuit provider. We do not have an estimated time of repair. -4/5/17- We have scheduled maintenance Thursday 4/6/17 from 1:30 PM to 3:00 PM. Each Tulsa 911 and EMSA console will reboot and be inoperable, which will take 5-7 minutes. -4/3/17- The Bristow site has been intermittently site trunking. We have opened a ticket with the circuit provider. We do not have an estimated time of repair. -3/29/17- The Geary site hard down. We have a ticket open with the electric provider. We do not have an estimated time of repair. -3/29/17 - The Coweta site has been site trunking. We have a ticket open with the circuit provider. We do not have an estimated time of repair. -3/24/17 - The Geary site is site trunking. We have a ticket open with the circuit provider. We do not have an estimated time of repair. -3/24/17 - The Guthrie site has scheduled maintenance on Tuesday 3/28/2017 between 1 PM to 4 PM. The site will hard down (Not Site Trunking). We apologize for any inconvenience this may cause. -3/21/17 - We have scheduled maintenance at the OKC SE tower on Monday 3/27/2017 at 10:30 AM. The site will be hard down (not site trunking) for an unknown amount of time. We apologize for the short notice and inconvenience this may cause. -3/20/17 - The Carney and Lexington sites are site trunking. We have a ticket open with the circuit provider. We do not have an estimated time of repair. -3/14/17 - We have scheduled maintenance Thursday 3/16/17 from 1:30PM to 3:00 PM. Each Tulsa 911 and EMSA console will reboot and be inoperable, which will take 5-7 minutes. -3/6/17 - The Walters site is currently site trunking. We have a ticket open. We do not have an estimated time of repair. -3/6/17 - Maintenance: The Moore site and the OKC SE site has maintenance from 10:30 AM to 2:30 PM today 3/6/2017. The sites will experience site trunking between this time. We apologize for any inconvenience. - 2/21/17 - Degraded Service: The SE OKC site has been experiencing intermittent issues that may affect quality of service. - 2/17/17 - Scheduled Maintenance: The Shawnee site has scheduled maintenance on Tuesday 2/21/2017 from 1:00 PM to 3:00 PM. The site will be hard down approximately 30 minutes in between that time. We apologize for any inconvenience this may cause. - 2/15/17 - Site Trunking: The Coweta site has been site trunking. We have a ticket open with the circuit provider. We do not have an estimated time of repair. - 2/9/17 - Clear: The Carney and Lexington sites are back up. We have resolved the issue. - Unscheduled Maintenance: At 1:30 PM today 2/9/2017 the Oklahoma City Southeast site is going to be off-the-air, which will reduce covereage in the OKC metro around I240 and Anderson Road. The outtage could last up to two hours. We're sorry for the inconvenience this may cause. - Scheduled Maintenance: The Owasso site has scheduled maintenance on Monday 2/13/2017 between 1 PM to 3 PM, the expected down time will be between 1:30 PM to 2 PM. - 2/8/17 - Site Trunking: The Carney and Lexington sites are site trunking. We have a ticket open with the circuit provider. We do not have an estimated time of repair. - 2/3/17 - Site Trunking: The Geary site is intermittently site trunking. We have a ticket open with the circuit provider. We do not have an estimated time of repair. - 1/31/17 - Site Trunking: The Carney site is site trunking intermittently. We have a ticket open with the circuit provider. We do not have an estimated time of repair. - 1/30/17 - Site Trunking: The Guthrie site is currently site trunking. We have a ticket open with the circuit provider. We do not have an estimated time of repair at this time. - 1/27/17 - Scheduled Maintenance: On 1/31/2017 at 10AM, we have scheduled maintenance at the Pink site. There is a possibility of the Pink site and the Lexington site to go into site trunking for a brief period of time. We apologize for any inconvenience this may cause. - 12/30/16 - Maintenance: We are performing maintenance today 12/30/2016 on the OKC simulcast 10 AM to 12 PM. The site may intermittently go into site trunking. The maintenance was brief and has been completed. - 12/29/16 - Maintenance: We are currently doing maintenance at the OKC prime site. The site may go briefly into site trunking today 12/29/2016 approximately between 10:30am to 10:45am. We apologize for the short notice and inconvenience this may cause. - Scheduled Maintenance: Multiple sites will each experience a brief period of site trunking on 12/30/2016: Guthrie site @ 9:00 AM OKC SE site @ 10:00 AM Moore site @ 11:00 AM - 12/9/16 - Site Trunking: The Baker Peak site has been site trunking. We have a ticket open with the circuit provider. We do not have an estimated time of repair. - 11/16/16 - Scheduled Maintenance: We have scheduled maintenance at the Eucha tower on Thursday 11/17/2016 at 8:00AM until sometime Sunday 11/20/2016 in the afternoon. The site will be site trunking during that time. - 10/26/16 - Scheduled Maintenance: The Baker Peak site has maintenance scheduled between 11:00 AM to 4:00 PM on 10/31/16. The site will go into site trunking. - 10/17/16 - Scheduled Maintenance: From 10/21/16 10:00AM to 10/24/16 11:00AM, the Baker Peak site will be site trunking because of scheduled maintenance. We will notify when the maintenance is complete. - 9/20/16 - Scheduled Maintenance: The Owasso site has scheduled maintenance on 9/26/2016 at 5AM. The site will be hard down (not site trunking) for approximately 30 minutes. - 9/16/16 - Scheduled Maintenance: We have scheduled maintenance to the Tulsa site on 9/18/16 from 9am to 11am. The site will be in site trunking. Backup radios would need to be utilized. - 9/6/16 - Schedule Maintenance: We have scheduled maintenance on the Baker Peak site today 9/6/2016 at 11:00AM. The site will go into site trunking for about 4 hours. We will notify when the maintenance is completed. - 8/29/16 - Scheduled Maintenance: The Guthrie site has scheduled maintenance on 9/1/2016 from 12:00AM to 6:00AM. The outage will be approximately 30 minutes during that time. - 8/16/16 - Completed: The scheduled maintenance has been completed for Guthrie and Baker Peak. Preston will be addressed at a later time, we will notify. - 8/12/16 - Scheduled Maintenance: We have scheduled maintenance at the core site in Tulsa. The maintenance will cause the Preston, Guthrie, and Baker Peak sites to go into site trunking about 15 minutes each site. We will notify once the maintenance has been completed. - 8/2/16 - Completed: The scheduled maintenance at the OKC SE site has been completed successfully. Clear: The Fletcher site is no longer site trunking. It was repaired. - 8/1/16 - Site Trunking: The Fletcher site is currently site trunking. We have opened a ticket with the circuit provider. We do not have an estimated time of repair. - 7/27/16 - Scheduled Maintenance: We have maintenance scheduled from 12:00 AM 8/4/16 to 05:00 AM 8/5/16 at the Guthrie site. The estimated down time will be between 30 minutes to an hour. Scheduled Maintenance: We have scheduled maintenance August 2, 2016 at 10AM at the OKC SE site. The site will go into site trunking for approximately an hour. We will notify once the maintenance is complete. - 7/19/16 - Scheduled Maintenance: The Coweta site has scheduled maintenance tomorrow 7/20/2016 at 11 am. The site will go into site trunking for approximately 2 hours. We will notify once the maintenance is complete. - 7/18/16 - Inoperable: The Baker Peak site is inoperable. We have opened a ticket with the electric company. We do not have an estimated time of repair at this time. Repairs have been made to get the Baker Peak site back up. The ticket has now been closed. - 7/8/16 - Clear: Repairs have been made on the Baker Peak site. The site is no longer site trunking and seems to be functioning properly. - 7/7/16 - Scheduled Maintenance: On 7/8/2016 at 10:00 AM, we have scheduled maintenance at the Coweta site. The site will go into site trunking for an hour. We will notify when the maintenance has been completed. - 7/6/16 - Site Trunking: The Baker Peak site has been site trunking. We have a ticket open with the vendor. We do not have an estimated time of repair. - 6/23/16 - Site Trunking: The Tishomingo site has been site trunking. We have opened a ticket with the circuit provider. We do not have an estimate time of repair. - 6/17/16 - - Site Trunking: We are experiencing site trunking on the Pink, Geary, Lexington, and Carney sites. We have opened a ticket to resolve the issue. We do not have an estimated time of repair. - Clear: The Pink, Geary, Lexington, and Carney sites are back in operation. The issue has been resolved. - Site Trunking: The Grove site is currently site trunking. We have opened a ticket with the circuit provider. We do not have an estimated time of repair at this time. - Maintenance: To help ensure the Pink, Geary, Lexington, and Carney sites are fully repaired, we are performing maintenance. The sites will be site trunking until the maintenance is complete.We apologize for the inconvenience. We will notifiy once the maintenance is complete. - 6/14/16 - Scheduled Maintenance: We have scheduled maintenance at the Coweta site on 6/16/16 at 10:00 AM. The outage will be approximately an hour. We will notify when the maintenance is complete. - 6/8/16 - Scheduled Maintenance: On 6/9/2016 at 1:00 PM, we have scheduled maintenance that will impact any MCC 7500 consoles that are on ethernet. They will have loss of connection for 5-10 minutes. Backup consoles would need to be utilized. We will notify when the maintenance has been completed. - 6/3/16 - Scheduled Maintenance Complete: The scheduled maintenance on Coweta has been completed successfully. Site Trunking: The Guthrie site has been site trunking. We have opened a ticket with the circuit provider. We do not have an estimated time of repair. - 6/2/16 - Scheduled Maintenance: We will have scheduled maintenance at 10 AM 6/3/2016 at the Coweta site. The site will be site trunking at most for 15 minutes. - 5/24/16 - Site Trunking: The Bristow site has been site trunking. We have a ticket open with the circuit provider. We do not have an estimated time of repair. - 5/18/16 - Scheduled Maintenance: On 5/20/2016 at 9:00 AM to 12:00 PM, we have scheduled repair on the microwave to Mid-Dan. We will notify when the repair has been completed. - 4/18/16 - Site Trunking: The Guthrie site has been site trunking. We opened a ticket with the circuit provider. We do not have an estimated time of repair. Site Trunking:The Preston site doesn't have power. A technician is dispatched for repair. We do not have an estimated time of arrival or repair. - 4/13/2016 - Guthrie: The Guthrie site has been repaired and has since been functioning properly. Baker Peak: The Baker Peak site is site trunking. We have opened a ticket with the circuit provider. We do not have an estimated time of repair. - 4/8/2016 - The Guthrie site is currently site trunking. We have opened a ticket with the circuit provider. We do not have an estimated time of repair at this time. - 3/30/2016 - We have scheduled maintenance at the main site in Tulsa on 4/6/2016 at 1:30pm to 4:30pm. The EMSA West Console Site will experience an outage of approximately less than 5 minutes. There is also a very small possibility of a statewide outage. We will notify when the scheduled maintenance has been completed. - 3/23/2016 - The Bristow site has been intermittently site trunking. We have opened a ticket with the circuit provider. We do not have an estimated time of repair. - 3/18/2016 - Scheduled Maintenance: On 3/23/2016 between 9am-12pm, we have scheduled maintenance at the Moore tower. There is a possibility of a reduction of coverage. Please utilize backup radios. - 3/7/2016 - Site Trunking: The Bristow site has been intermittently site trunking. We have opened a ticket with the circuit provider. We do not have an estimated time of repair at this time. - 3/3/2016 - Site Trunking: The Miami site has been site trunking again. We reopened a ticket with the circuit provider. We do not have an estimated time of repair at this moment. - 2/26/2016 - Clear: We have monitored the Coweta site since repair by the circuit provider. The site has been functioning properly. - 2/24/2016 - Site Trunking: has been site trunking. I have opened a ticket with the circuit provider. We do not have an estimated time of repair at this time. UPDATE The Carney site has been repaired. The site is fully-functional. Update: The Bristow site has been restored but we have maintenance that will be done by the secondary circuit provider. We do not have an estimated time of when it will happen. It may be today or tomorrow. When they perform the repairs, the site will go into site trunking. - 2/23/2016 - Site Trunking: Coweta is in site trunking. We have a ticket open with the circuit provider. We do not have an estimated time of repair. Site Trunking: Bristow has been site trunking. We have opened a ticket with the circuit provider. We do not have an estimated time of repair. - 2/16/2016 - Complete: Scheduled updated were completed successfully. - 2/10/2016 -
- 2/2/2016 - - Site Trunking: The Coweta site has been site trunking. We currently have a ticket open with the circuit provider. We do not have an estimated time of repair. -Clear: The Coweta site has been repaired. The site is back fully-functional. - 12/29/2015 - Clear: The Baker Peak site and the Fletcher site are no longer site trunking. Repairs have been made. - 12/28/2015 - Site Trunking: The Baker Peak, Fletcher, Lawton Prime, and Bristow sites are currently site trunking. We do not have an estimated time of repair. - 12/23/2015 - Clear: Guthrie is no longer site trunking. - 12/22/2015 - Site Trunking: Guthrie has been site trunking and now is intermittently site trunking. We do not have an estimated time of repair. - 12/11/2015 - Clear: Muskogee Analog had repairs completed yesterday. We have monitored the site and it has been up since. - 12/10/2015 - Site Trunking: Muskogee Analog has been site trunking. The circuit provider is aware and is set to dispatch at 9:08am today. We do not have an estimated time for repair completion at this time. - 12/3/2015 - Completed: The scheduled maintenance at the 3600 MLK site has been completed. - 12/2/2015 - Restored: The power issues at the Geary site have been fixed. The site is fully functional. - Scheduled Maintenance: We will have scheduled maintenance on 12/3/2015 10AM-12PM at the 3600 Martin Luther King site. The site will not be functioning, nor will it be in site trunking. Only this site will be affected. Please prepare to utilize backup radio systems if needed. We will notify when the maintenance is complete. - 12/1/2015 - Site Trunking: The Lawton Simulcast is site trunking. We do not have an estimated time of repair. - Outage: The Geary site does not have power. It is not site trunking. No estimated time of repair. - Outage: The Baker Peak site does not have power. It is not site trunking. No estimated time of repair. - 11/20/2015 - Complete: The statewide scheduled maintenance from 11/17/15-11/19/15 has been successfully completed. - 11/17/2015 - Scheduled Maintenance: The scheduled maintenance for Zone Controller Switch 1 was successful and completed. - 11/10/2015 - Scheduled Maintenance: Statewide
- 11/5/2015 - Complete: The scheduled upgrades on Chickasaw Lighthorse have been completed. - 11/5/2015 - Scheduled Maintenance: On 11/5/2015 at 2:30 PM, we have a firmware upgrade scheduled that will cause all the sites to go into site trunking for approximately 1 to 3 minutes. - 11/3/2015 - Scheduled Maintenance: We will be performing upgrades on 11/5/2015 10:00AM - 12:00PM. Two Chickasaw Lighthorse consoles will be out of service during the software upgrade. - 10/30/2015 - Site Trunking: The Carney site is intermittently going into site trunking. We have opened a ticket with the circuit provider. We do not have an estimated time of repair. - 10/28/2015 - Site Trunking: Stillwater has been intermittently site trunking. We have opened a case with the circuit provider. We do not have an estimated time or time length of repair but we do anticipate site trunking to occur during repair. We apologize for any inconvenience. - 10/8/2015 - Scheduled Maintenance: The scheduled maintenance has been completed. The site is operational. - 10/2/2015 - Scheduled Maintenance: On 10/8/2015 at 1 PM the 3600 Martin Luther King site will have scheduled maintenance work started. The site will not be functioning, nor will it be in site trunking. Only this site will be affected. Please prepare to utilize backup radio systems if needed. We will notify when the maintenance is complete. - 9/27/2015 - Completed: The schedule maintenance performed at the OKC (Prime) site was successful. We had little downtime for all sites affected. Everything is back up working. - 9/25/2015 - Scheduled Maintenance: On September 27, 2015 at 8:00am, Shawnee will be taken down for approximately 2-3 hours. The site will not be in site trunking. We apologize for any inconvenience this may cause. - 9/22/2015 - Scheduled Maintenance: On 9/27/2015 at 10 am, we will be performing scheduled maintenance at the OKC (Prime) site that will affect the OKC Simulcast (Edmond [Mid-Dan, UCO], Moore, OKC [MLK, I240 & Anderson]) and the Carney, Lexington, and Pink sites. The downtime should be very brief. We will send out an email when the maintenance is complete. - 9/18/2015 - -- Scheduled Maintenance: We are performing maintenance on Chickasha at 9:00am 9/22/2015 that will disrupt the service for a minimal amount of time. We apologize for any inconvenience this may cause. --Miami has been experiencing site trunking. We have a ticket open with the circuit provider and we are working to resolve it as quickly as possible. There is no estimated time of repair. We thank you for your patience. - 9/3/2015 - Restored : Muskogee Prime has been restored. Repairs were made and a permanent fix is scheduled without an estimated time of repair. We will keep you updated with any new information and resolution to the overall issue. Thank you for your patience. - 9/1/2015 - Site Trunking : Muskogee (Prime) is currently site trunking and has been since last week. We have engaged the circuit provider with an escalation to resolve the problem as swift as possible. There is no estimated time of repair at this moment. We thank you for your patience. - 8/19/2015 - Site Trunking : Walters is currently site trunking. We have a ticket open with the circuit provider. - Service was restored. Circuit was repaired. - 8/5/2015 - Scheduled Maintenance: At 9am, we have scheduled system maintenance at the core that should not be system impacting. - Maintenance did impact the system briefly but was quickly resolved and then completed. - 7/28/2015 - -- Disruption of Service: Grove is currently site trunking. We have a ticket open with the circuit provider. - Service was restored. Circuit was repaired. -- Site Trunking: Muskogee Prime is currently site trunking. We have a ticket open with the circuit provider. - Service was restored. Circuit was repaired. - 6/22/2015 - Disruption of Service: Fletcher is currently site trunking. We have opened a case with the vendor. We do not have an estimated time of repair. - 6/18/2015 - Clear: The repairs for Bristow have been completed. The site should no longer be intermittently site trunking. - 6/16/2015 - Disruption of Service: Bristow has been intermittently site trunking. The vendor will be testing the T1 today in order to resolve the issue. The testing will cause sporadic site trunking. We do not have an estimated time of testing or resolution. We apologize for any inconvenience. - 6/5/2015 - Scheduled Maintenance: On Sunday June 7, 2015 at 9:30 am, we will be doing maintenance on the Oklahoma City Simulcast. The anticipated time length of maintenance is two hours. Site trunking is possible. We apologize for any inconvenience this may cause. - 6/4/2015 - -- Site Trunking: Lawton is currently experiencing bouncing on the T1. We have a ticket open with Cox Communications. There is no estimated time of repair at this time. -- Completed: The scheduled maintenance for OKC Simulcast is completed. - 6/2/2015 - Maintenance: We have scheduled maintenance on Thursday June 4th, 2015 at 7pm for the Oklahoma City Prime & Simulcast. An outage that would cause site trunking is possible, We will notify when the maintenance is complete. - 5/29/2015 - Clear: Muskogee Analog is no longer site trunking. Cox had opened a ticket with AT&T to clear the cabling, which has now been completed. - 5/28/2015 - -- Site Trunking: The Muskogee Analog site is currently site trunking. We have a ticket open with Cox Communications. There isn't an estimated time of repair at this time. -- Site Trunking: The Bristow site is repeatedly site trunking. We have a ticket open with Cox. -- Clear: The Tishomingo site is back fully-functional. There was an issue with the power. -- Site Trunking: The Tishomingo site is currently site trunking. We have tickets open with Cox Communications and Motorola. No estimated time of repair. - 5/26/2015 - Service Restored: The OKC Simulcast microwave cut-over and radio rewiring was successful. Sites are now fully-functional. - 5/21/2015 - Disruption of Service: On May 26, starting at about 10am, Motorola will be starting a microwave cut-over for the OKC Simulcast that will impact the OKC (Moore), OKC (Mid-Dan), and OKC (UCO) sites. They anticipate minimal downtime for these sites. Motorola will also be rewiring the radios for the OKC (SE) site after the completion of the microwave cut-over. This site will also have some downtime. We thank you for your patience. - 5/20/2015 - Help us stay informed of any OKWIN outages or system issues you may be experiencing by using our new Outage Reporting feature.
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CONTACTSRadio Operations Center 405-425-7233
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