The ability to view and download provider Remittance Advices (RA) and member Explanation of Benefits (EOB) is temporarily unavailable due to system issues at HP Administrative Services, LLC (HP). Paper versions of RAs and EOBs will be mailed until the issue is resolved. To request a copy of an RA or EOB, contact HP at 1-405-416-1800 or toll-free 1-800-782-5218. TDD users call 1-405-416-1525 or toll-free 1-800-941-2160. We apologize for this inconvenience. 

Please be aware that ClaimLink is responding much slower than usual. HP Administrative Services, LLC (HP) is aware of the issue and is working to correct it. We apologize for the inconvenience.

In order for OSEEGIB to continue to provide the same high level of security, returning ClaimLink users will be asked to review their user profile and make any needed updates when signing into ClaimLink on or after February 6, 2012.

ClaimLink for Providers

OSEEGIB has an online service, developed by HP, that allows providers to check the status of medical and dental claims. OSEEGIB is excited to announce that all Network Dentists and Providers who bill using CMS-1500 or ADA 2006 forms can now file claims online through ClaimLink.

Security is a primary concern of HealthChoice and therefore, you will need to register a unique username and password to gain access to your information.

Access ClaimLink

IMPORTANT: You must first register as a provider for each location for each network (HealthChoice, DOC, or DRS) you are contracted with. To register, you will need to have the following information available:

• Your ten-digit NPI number or your SSN (Provider ID).
• Your Provider Identification Number (PIN). To find your PIN, access your records in the Provider Self Service by clicking “Providers” in the upper right hand corner of the website home page. Your PIN number is also located on each Remittance Advice. You must register each location for each network you are contracted with.
• A valid claim number issued by HP Administrative Services, LLC.

After you have completed your initial registration, you will be asked to create your own unique username and password for future use.

Once you have registered as a provider, you can create delegates. For information on how to create a delegate, click on the link near the top of this page and scroll down to the FAQs at the bottom of the Provider Portal home page. The delegate will need to enter the last four digits of his/her driver license number (DLN) and the delegate code that is assigned after you register as a provider.

Online claim submission is a much more efficient method of submitting claims. It significantly reduces processing errors and improves the turnaround time for claim payments. A presentation that outlines the online claims submission process is available once you log into ClaimLink.