*Procurement processes are clearly communicated.
*Procurement staff is readily accessible (i.e. in person, by telephone, by e-mail, etc.).
*Procurement staff responds in a timely manner to our agency’s requests and needs.
*Procurement staff provides effective solutions to our agency’s problems or complaints.
The overall quality of the goods and services the procurement staff acquires meets the needs of our agency.
*Overall, the procurement staff is professional and courteous.
*The procurement rules, regulations and procedures are easy to understand.
*Our procurement staff provides, or makes available, adequate training for Certified Procurement Officers or other employees involved in procurement.
*The specifications written by the procurement staff meet the needs of our agency in their overall level of quality and appropriateness.
*Our agency’s current level of purchasing authority is appropriate for our needs.
*Please choose which category best describes your position:
*Please indicate the number of employees in your agency:
*How often does your agency require services from procurement staff?
