New Certification Website Coming in 2018
Posted 11/08/2017; Modified 12/20/2017

HealthChoice will soon offer providers an online form to initiate the certification process. Beginning Jan. 1, providers will be able to enter the patient, service, provider and facility details through the portal at www.healthchoiceconnect.com. When all appropriate information is provided for a determination to be made, a nurse will contact you with the decision. Providers will still be able to use the current process for certifications; however, using the website will be more convenient, save time on the phone, and can help the process go smoothly. Please note the new phone number for certification in 2018 is toll-free 800-323-4314. The fax number will remain 405-416-1755.

All certifications initiated in 2017 that will apply to ongoing services in the 2018 plan year will be provided to the new certification administrator.

The current certification administrator will continue to process all certification requests, including those for 2018 dates of service, if applicable, through Dec. 31, 2017.

Additional information about the certification website will be provided. Please continue to check this website.