HealthChoice Medicare Supplement Plans
Filing a Claim for Health Benefits
Most providers will file your claims for you. Once your provider files your claim with Medicare, they will automatically file your claim with HealthChoice. In order to process your claim electronically, HealthChoice must have your and your covered dependents’ Medicare numbers on file.
If you must file your claims with HealthChoice personally, you will need to wait until Medicare processes your claim and sends you an Explanation of Benefits statement for Part A and Part B services. You can then file your claim with HealthChoice by sending a copy of your Explanation of Benefits statement to:
PO Box 99011
Lubbock, TX 79490-9011
HealthChoice will send you an Explanation of Benefits on all claims that are processed.
Claims Filing Deadline
In order to move to a more industry standard time period for claims processing, effective Oct. 1, 2017, HealthChoice and the Department of Corrections will accept claims received no later than 365 days following the date the service or supply was rendered.