The OSBI CSD relies on feedback from the criminal justice community (investigators, prosecutors, defense attorneys, judges, etc.) in order to monitor the quality of service provided and to identify opportunities for improvement. Individuals who utilize the services provided by the OSBI CSD are encouraged to fill out a customer service survey and/or witness critique form. Feedback can be provided anonymously, although the OSBI CSD encourages contact information to be included if there is a concern or suggestion that may require a follow-up contact in order to address the issue. In addition to providing feedback through these mechanisms, the OSBI CSD welcomes feedback via phone or e-mail.
Please, click here for the Witness Critique Forms and Customer Survey.