Grievance Procedure under
The Americans with Disabilities Act
This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA"). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the Office of Disability Concerns (ODC). Employees of ODC are required to use the Grievance Process as outline in Employee Handbook. The ODC Policy governs employment-related complaints of disability discrimination.
The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request.
The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:
1111 N Lee Ave Suite 500
Oklahoma City, OK 73103
Within 15 calendar days after receipt of the complaint, Doug MacMillan or designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, Doug MacMillan or designee will respond inwriting, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of the Office of Disability Concerns and offer options for substantive resolution of the complaint.
All written complaints received by Doug MacMillan or designee, appeals will be retained by the Office of Disability Concerns for at least three years.