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QIES Education
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QIES Team:

Diane Henry, State RAI Coordinator  ♦  Wanda Roberts, State Automation Coordinator  ♦ Holly Murphy, RN Consultant

Click one of the following links for more information:

QIES MDS Resources QIES Multimedia Resources MDS Regulations MDS Forms and Manuals MDS Software MDS Reports

WHAT'S NEW - COVID-19 Updates and More 

October 13, 2020 - LTC Provider Call, MDS Related News; CLIA Info; Updated Hospital Discharge to Long Term Care Facilities Guidance; Compliance with Resident’s Right to Vote 

September 22, 2020 - Nursing Home Visitation

September 17th, 2020 - Facility Testing Requirements, Revised COVID-19 Focused Survey Tool, LTC Coordinators and Supervisors Map, PPE Usage Grid

September 11th, 2020 - Reporting Requirements, Revised Phased Reopening Guidance, Procurement of PPE

August 25th, 2020 - Incident Report Form, New Testing Requirements, National Nursing Home Training Program

August 20th, 2020 - PPE Resource and CDC COCA Call Today

August 19th, 2020 - CMS Revised Survey and Enforment Guidance, CDC Influenza, Vaccination Recommendations Call

August 6th, 2020 - CMS News and CARES Act Extension

National CMS/CDC Nursing Home COVID-19 Training and OSDH Extends Cares Act Grant Deadline for Nursing Homes

July 29th, 2020 - LTC Provider Call and CMS News

Provider call agenda and CMS Point-of-Care Testing

July 24th, 2020 - Update on Window Visitation

Window Visit Information 

July 23rd, 2020 - Reopening Phase Status Reporting

Reporting When A Facility's Reopening Phase Status Does Not Correspond to the Color-coded Alert Status for their County

July 23rd, 2020 - Notification to Families of Facility COVID Status

Requirements for Notification of Confirmed and Suspected COVID-19 Cases Among Residents and Staff in Nursing Homes

July 22nd, 2020 - LTC Provider Call

Provider Call Agenda

July 20th, 2020 - Revised Facility Reopening Guidance

Revised Guidance for Phased Reopening in Long-Term Care Facilities

July 15th, 2020 - LTC Provider Call and Other Updates

LTC Provider Call Agenda, Visitation Clarification Reminder, National CMS/CDC Nursing Home COVID-19 Training, Telligen Upcoming Calls

July 13th, 2020 - IPC Risk Assessment and Governor's Executive Orders

IPC Risk Assessment and Monitoring Plan Checklist and Governor's Executive Orders regarding COVID-19

July 8th, 2020 - LTC CARES Grant FAQ and Battelle N95 Services

FAQ for the LTC CARES Grant and information on Battelle's N95 mask services

July 8th, 2020 - LTC Provider Call Today and OK DCN Information

LTC Provider Call agenda and information from the Oklahoma Dementia Care Network

July 2nd, 2020 - PPE Usage Grid

LTC Facility Staff PPE Usage Grid

July 1st, 2020 - LTC Provider Call Today and LTC CARES Grant announced

Call agenda, CARES Grant information

June 26th, 2020 - Nursing Home Compare Updates

Changes to Nursing Home Compare and Five-Star Rating System

June 24th, 2020 - Facility Reopening Package and CMS Visitation Considerations

Reopening guidance packet documents and CMS guidance on visitation.

June 24th, 2020 - LTC Provider Call Agenda and Telligen Call

Weekly LTC Provider Call Agenda and Telligen Call Information

June 17th, 2020 - LTC Provider Call Agenda and Telligen Call

Weekly LTC Provider Call Agenda and Telligen Call Information

June 16th, 2020 - LTC Provider Call and QIN-QIO Training

Call reminder and training information

June 12th, 2020 - PPE and Other Updates

PPE Survey Correction, Stop Gap PPE Supplies, CMP Applications, Medicaid Provider Relief, Telligen Office Hours Call

June 9th, 2020 - Important Updates

LTC Provider Weekly Call, Previous Week’s LTC Recording, Resident Stimulus Checks, Posting Inspection and COVID-19 Data on Nursing Home Compare, Music YouTube Video, Telligen’s Collaborative Office Hours. June 10th's Agenda.

June 3rd, 2020 - Weekly LTC COVID-19 Call Agenda

Agenda for the weekly call

May 27th, 2020 - Weekly LTC COVID-19 Call and Other Updates

LTC Provider Call Agenda, Call Recording for LTC Provider Call May 20th, Revisions to LTC COVID Resource page, and Telligen Office Hours

May 20th, 2020 - Weekly LTC COVID-19 Call and Other Updates

LTC Provider Call Agenda, CMS Guidance Reopening Nursing Homes, Specimen Collection

May 18th, 2020 - Weekly LTC COVID-19 Call

Access information for weekly LTC COVID-19 Call

May 16th, 2020 - Governor Authorizes National Guard for Cleaning

The Oklahoma National Guard is available for Facility Cleaning

May 16th, 2020 - Emergency Rule Updates

Summary of New Emergency Rules

May 16th, 2020 - NHSN Reporting

Reminder NHSN reporting data due May 17th

May 15th, 2020 - Important Updates from OSDH

New COVID-19 Symptoms, New CMS Toolkit, Blanket Waivers, Behavior & Memory Care, CMS Letter to NF

May 13th, 2020 - Important Updates from OSDH

LTC COVID-19 Weekly Call reminder, Call recording for May 6th, Infection Control Training and Reminders, ICF and Nursing Facility Leave Days, Emergency tips for Dementia Care.

May 11th, 2020 - Weekly LTC COVID-19 Call

Access information for the weekly LTC COVID-19 Call

May 8th, 2020 - CMS Nursing and Skilled Nursing Facility Updates

CMS Final Rule Updating Requirement for Notification of Confirmed/Suspected COVID-19 Cases Among Residents and Staff

May 6th, 2020 - COVID-19 Informational Call Reminder

Weekly COVID-19 LTC Call reminder and agenda, April 29th's call recording and FAQs.

May 5th, 2020 - COVID-19 Information for LTC

Weekly LTC COVID-19 Call, CDC COVID-19 Reporting Training, Telligen Office Hours

May 4th, 2020 - Guidance for Infection Control and Prevention of Coronavirus
Disease 2019 for ICF/IID and PRTF facilities

CMS memo and guidance

May 1st, 2020 - OSDH Message from Gary Cox

Scope and Authority of Long Term Care Task Forces (Updated as of May 15th, 2020)

April 29th, 2020 - Update to Nursing Home Reporting Requirements

CDC Nursing Home Reporting

April 28th, 2020 - COVID-19 Informational Calls

Weekly LTC COVID-19 Call, Telligen Office Hours Call

Agenda for LTC COVID-19 Call

April 27th, 2020 - Message from Commissioner Gary Cox

Mandated CMS Guidance for Nursing Facilities

April 25th, 2020 - CMS Updates for Nursing Homes

Updates for Nursing Homes including CMP funds and 5-Star rating.

April 23rd, 2020 - Important OSDH Updates

Weekly Long Term Care Recording, FAQ Nursing Homes Reimbursement, Hospital Discharge to LTC Facility Guidance, Return to Work Criteria. 

These documents were also sent out in a reminder notification for the weekly LTC call on 4/22/20 - Agenda for Long Term Care Call & FAQs Nursing Home Reimbursements

April 20th, 2020 - Important OSDH Updates

Weekly Long Term Care Information, COVID-19 FAQS, ICD-10-CM Coding, the Transparency Effort, and Telligen Office Hours

April 17th, 2020 - Important OSDH Updates

Weekly Long Term Care Webinar Follow Up with videos.

April 16th, 2020 - Important OSDH Updates

Weekly Long Term Care Webinar Recording

April 14th, 2020 - Important OSDH Updates

Weekly Long Term Care Webinar Information, Telligen Office Hours Call

Long Term Care call agenda can be found here.

April 9th, 2020 - Important OSDH Updates

N95 Mask Fit Testing Resources

April 7th, 2020 - Important OSDH Updates

Three upcoming COVID 19 webinars.

April 6th, 2020 - PPE Assessment Survey

A link to the survey was included. 

April 3rd, 2020 - OSDH Important CMS Updates and Webinar Recordings

The latest updates from CMS and the CDC for nursing homes and all long term care facility types.

April 2nd, 2020 - Oklahoma State Department of Health Notification

Emergency Declaration Waivers

March 30th, 2020 - Important COVID-19 Webinar Series

Invitation to weekly COVID-19 Long Term Care Webinar.

 March 27th, 2020 Important COVID-19 Updates for Nursing Homes

A link to the recording of the Long Term Care webinar from March 25th, clarification and notes on Governor Stitt's Executive Order, and other important updates. 

March 18th, 2020 QIES News You Can Use

Oklahoma State Department of Health Press Release regarding Facilities Authorized to Restrict Visitation, and Telligen COVID-19 Prevention and Preparedness Webinar.

March 16th, 2020 QIES News You Can Use

April MDS Basic Clinical Training Cancelled, Coronavirus Infection Control Measures, and MDS Assessment Timeframe Relief

OSDH Training Resources and Guidance for Infection Control and Prevention of Coronavirus Disease 2019 (COVID-19) in Nursing Homes

Click here for the resource guide.

March 5th, 2020 QIES News You Can Use

April MDS training announcement and CMS information regarding the spread of Coronavirus.

Click here for the March 5th Newsletter.

Telligen QI ConnectTM - Improving healthcare quality for people living and working with Medicare.

Reach for the Stars - A Five-Star Quality Measure Learning Collaborative

Click here for more information.

New DRAFT item sets

A new DRAFT version of the 2020 MDS item sets (v1.18.0) scheduled to become effective October 1, 2020 and the DRAFT version of the MDS 3.0 Item Set Change History for October 2020 (v1.18.0) was posted on CMS website. These files are located in the Downloads section at the bottom of the page. Please note that Section G has been removed from all Federal item sets. 

Quality Measure and Coding: Bowel and Bladder

Quality measure review and proper documentation for loss of bowel and bladder control assists in improving the quality of care for your residents. Click on the following links to learn more about this quality measure and coding.

Quality Measure Specifications for MDS 3.0 Measure: Percent of Low Risk Residents Who Lose Control of Their Bowel or Bladder (Long Stay) (PDF, page D.14)

Quality Measure: Percent of Low-Risk Residents Who Lose Control of Bowel or Bladder (Long Stay) (Video) 



View the Press Release on Fall Prevention Resources - Link to the Fall Prevention Resources web page

Nursing Home Scorecard

Click here for an overview of Oklahoma nursing home performance with comparative data from region and nation for select long-stay quality measures for the period ending March 31, 2017. Note: Statistical significance was determined based on the 95% confidence interval. Email for more information.


  • MDS Related Training (CMS Webcast)
    Original Air Date:  12/17/2009 Course Description from CMS Web site: This program will be the first of a three-part series focused on providing information on the Minimum Data Set Version 3.0 (MDS 3.0) implemented on October 1, 2010 by nursing homes across the nation.
  • Resource links document - (.pdf,  835KB file) This listing of resources in this Practice Outline is being provided as a service and does not constitute or imply endorsement of these organizations or their programs.  OSDH is not responsible for the content of pages found at these sites.  URL addresses were current as of November 1, 2018.

  • CMS YouTube Training Videos for MDS 3.0 - From the "MDS 3.0 Training Materials" web page, videos are located towards the bottom under "Related Links Outside CMS".  MP4 video files are also provided just in case your facility is not able to access the videos via YouTube website.  
  • Access to CASPER Quality Measure (QM) Reports YouTube Video, December 2015, click here.
  • Access to CASPER Quality Measure (QM) Reports PowerPoint Slides in .PDF, December 2015, click here. (.pdf, 624.3 KB file)
  • MDS 3.0 Corrections YouTube Video, December 2013, click here.
  • MDS 3.0 Corrections PowerPoint Slides in .PDF, December 2013, click here. (.pdf, 938.0 KB file)
  • MDS 3.0 Corrections Q&A PowerPoint Slides in .PDF, December 2013, click here. (.pdf, 201.0 KB file)




Nursing Facilities have two options available for obtaining software specific to the transmission of MDS assessment data:

  • Facilities may obtain software developed by private vendors, but need to ensure the software meets the minimum specifications established by CMS.

    - OR -

  • Facilities may obtain JRAVEN / RAVEN software, developed and maintained by CMS, free of charge.  JRAVEN / RAVEN Help Desk information may be found on the CMS/QTSO web page links below.

JRAVEN / RAVEN Software for Long Term Care Providers:

Dialer Software (Juniper Client/Verizon):


Special Announcements

For more information on MDS Training and Workshops, click here.

For more information on OASIS Training and Workshops, click here.

What's New - Nursing Homes

What's New - Home Health

Related Topics
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