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Notice: Five-Star Preview Reports:

The Five Star Preview Reports will be available on June 20th. To access these reports, select the CASPER Reporting link located on the CMS QIES Systems for Providers page. Once in the CASPER Reporting system, select the 'Folders' button and access the Five Star Report in your 'OK LTC facid' folder, where facid is the state-assigned Facility ID of your facility.

Nursing Home Compare will update with May's Five Star data on June 28, 2017.

Important Note: The 5 Star Help Line (800-839-9290) will be available June 26, 2017 through June 30, 2017. Please direct your inquiries to BetterCare@cms.hhs.gov if the Help Line is not available.

Notice: Resolved: SNF Review and Correct Report Issue

The issue causing the SNF Review and Correct report to display incorrect data as explained in QTSO Memo #2017-068 (dated June 6, 2017) have been corrected. All quality measure data on the SNF Review and Correct report for Quarter 1, 2017 have been recalculated for all SNF providers.

The SNF Review and Correct report is available in the SNF Quality Reporting Program report category in the CASPER Reporting application. Providers are encouraged to request the enhanced SNF Review and Correct report to view updated measure results. The enhanced report should replace versions of the report requested prior to the issue notification.

Important update: Don't be late! Submit assessments or pull CASPER reports before noon on June 23rd

All QIES systems will be down from Friday, June 23rd at noon (ET) through Monday, June 26th at 6:00 a.m. (ET). Please note, this downtime begins 6 hours earlier than the normally scheduled downtime.

We are pleased to announce that the new SNF QRP-Report Category and SNF Review and Correct Report are now available in CASPER.

The SNF Review and Correct Report displays facility-level results for the assessment-based quality measures used to calculate compliance with the QRP reporting requirements. MDS 3.0 data are used to calculate the quality measures.

For questions regarding SNF-QRP and the new report, contact QIES Help Desk at (405) 271-5278.  Also, save the date for our August 10, 2017, Quality Measure Training that will include information on these topics. Registration is open and located at mds.health.ok.gov. Registration is limited to the first 200, so register early! Click here to register for the August 10, 2017, workshop.

Security Update: Disabling and Deleting Accounts:

To better secure applications, QIES security requires each user to successfully login every 60 days, effective June 26, 2017. If this does not occur, the account will be disabled and can only be re-enabled by contacting the QTSO Help Desk at (800)339-9313.

Accounts that have no activity for more than 365 days will be deleted. Once your account is deleted, you will not be able to use or re-enable the account. If your account is deleted, you will need to request access through CMS as you did originally; you will be assigned a new User ID and password when the access is granted.

QIES users will continue to use QUMA to update passwords as required every 60 days, and use security questions to unlock accounts if the password is forgotten or the account is locked due to the password being entered incorrectly three times. 

Please forward this information to all staff who access CASPER Reports or submit MDS or OASIS assessments. 

If you have any questions concerning this information, please contact us at (405) 271-5278 or QTSO Help Desk at help@qtso.com or (800) 339-9313.

Post-Acute Care Quality Reporting Programs:

SNF QRP: Submission Deadline Extension - NOW JUNE 1st: Due to extenuating circumstances, the reporting deadline for the Skilled Nursing Facility (SNF) Quality Reporting Program (QRP) Fiscal Year 2018 payment determination has been extended from May 15, 2017, to June 1, 2017. The MDS assessment data for October-December (Q4) of the calendar year 2016 are due by this submission deadline. For a list of measures required for this deadline, visit the SNF Quality Reporting Program Data Submission Deadlines webpage.

Nursing Home Score Card: Click here for an overview of Oklahoma nursing home performance with comparative data from region and nation for select long-stay quality measures for the period ending December 31, 2016. Note: Statistical significance was determined based on the 95% confidence interval. Email QIEShelpdesk@health.ok.gov for more information.


CMS Re-Released Appendix PP due to technical updates: Effective February 10, 2017, the revised Appendix PP of the State Operations Manual has been posted. Click on this link to download and save (Re-Released version of Appendix PP on March 8, 2017): https://www.cms.gov/Regulations-and-Guidance/Guidance/Transmittals/2017Downloads/R168SOMA.pdf

What’s New:  PBJ Provider User’s Guide (Updated 03/2017)  Click here to visit website for download: https://www.qtso.com/pbjtrain.html

 For questions related to software or technical requirements, please email NursingHomePBJTechIssues@cms.hhs.gov.

 For questions related to PBJ policies, please email NHstaffing@cms.hhs.gov.

 PBJ website link: https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/NursingHomeQualityInits/Staffing-Data-Submission-PBJ.html

 2016 CMS Section M Training

 2016 CMS Video Series on Section GG


QIES Team:

Diane Henry, State RAI Coordinator  ♦  Bob Bischoff, State Automation Coordinator  ♦  Wanda Roberts, RN Consultant  ♦  Stephanie Sandlin, RN Consultant

Click one of the following links for more information:

QIES MDS Resources QIES Multimedia Resources MDS Regulations MDS Forms and Manuals MDS Software MDS Reports


  • MDS Related Training (CMS Webcast)
    Original Air Date:  12/17/2009 Course Description from CMS Web site: This program will be the first of a three-part series focused on providing information on the Minimum Data Set Version 3.0 (MDS 3.0) implemented on October 1, 2010 by nursing homes across the nation.
  • Resource links document - (.doc, 196 KB file) This listing of resources in this Practice Outline is being provided as a service and does not constitute or imply endorsement of these organizations or their programs.  OSDH is not responsible for the content of pages found at these sites.  URL addresses were current as of September 1, 2010.


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  • CMS YouTube Training Videos for MDS 3.0 - From the "MDS 3.0 Training Materials" web page, videos are located towards the bottom under "Related Links Outside CMS".  MP4 video files are also provided just in case your facility is not able to access the videos via YouTube website.  
  • Access to CASPER Quality Measure (QM) Reports YouTube Video, December 2015, click here.
  • Access to CASPER Quality Measure (QM) Reports PowerPoint Slides in .PDF, December 2015, click here. (.pdf, 624.3 KB file)
  • MDS 3.0 Corrections YouTube Video, December 2013, click here.
  • MDS 3.0 Corrections PowerPoint Slides in .PDF, December 2013, click here. (.pdf, 938.0 KB file)
  • MDS 3.0 Corrections Q&A PowerPoint Slides in .PDF, December 2013, click here. (.pdf, 201.0 KB file)


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  • CASPER User Guide - (Scroll down to the bottom of the page under "Guides and Manuals")
  • MDS QM Reports - (Scroll down to the download section at the bottom of the page)


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Nursing Facilities have two options available for obtaining software specific to the transmission of MDS assessment data:

  • Facilities may obtain software developed by private vendors, but need to ensure the software meets the minimum specifications established by CMS.

    - OR -

  • Facilities may obtain JRAVEN / RAVEN software, developed and maintained by CMS, free of charge.  JRAVEN / RAVEN Help Desk information may be found on the CMS/QTSO web page links below.

JRAVEN / RAVEN Software for Long Term Care Providers:

Dialer Software (Juniper Client/Verizon):


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Special Announcements

For more information on MDS Training and Workshops, click here.

For more information on OASIS Training and Workshops, click here.

What's New - Nursing Homes

What's New - Home Health

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