CMS Online Resource Guide - Customer Support

CMS Customer Support

If you are the Agency Contractual Contact or appointed Point of Contact (POC) and require assistance, please contact the CMS Helpdesk in one of the following methods:

Telephone
Email
Online Contact Form

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Telephone

Email

Emergency Notifications

CMS Helpdesk is available Monday-Friday 8am-5pm (CST).

Local: (405) 524-3468

Toll Free: 1-800-955-3468

Feel free to email our customer support team by filling out our Contact Form.

Voicemail and email will be answered within 1-2 business days of being received.

If there is an emergency situation after hours that requires immediate attention, please call (405) 524-3468 x150, and leave a message indicating the nature of your emergency along with your contact information.

Important Note Please be aware that OK.gov will only be in direct contact with the Agency's Point of Contact. Any other users need to report issues to their agency point of contact who will then correspond with OK.gov.