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The Special Education Resolution Center (SERC) offers innovative programs that assist school districts and parents in settling disputes regarding the Individualized Education Programs (IEPs) of students with disabilities. The programs are provided at no cost through a partnership with the Oklahoma State Department of Education.
The relationship between school districts and families in developing an appropriate IEP for a student with a disability is on-going and involves differing opinions. It's human nature that individuals will not always be in agreement.
However, disagreement can open opportunities for deeper discussion and creative problem-solving. When individuals take the chance to look at a situation more closely and listen to different points of view, it has a positive impact on everyone involved and helps with effective resolution.
Highly-trained facilitators and mediators will guide all parties through their discussion with the use of effective communication skills.
If your situtation qualifies and all parties consent, SERC will provide a highly-trained facilitator to attend an IEP meeting and help guide the discussion in a structured setting. The facilitator works on behalf of all parties to help come to a mutual agreement on a student's education program. >>Learn More
Mediation is an agreement-reaching process in which SERC will provide a highly-trained mediator to assist all consenting parties in resolving their dispute in a collaborative and informed manner. >>Learn More
A due process hearing is a court-like review process governed by administrative laws. SERC will provide a highly-trained hearing officer who will preside over the hearing; the hearing officer's decisions have the effect of law and are binding upon the participating parties. >>Learn More
SERC provides training to school districts and parents in Engaging in Challenging Conversations. The training teaches the participants to focus on Mutual Purpose and develop skills for effective Collaboration. >>Learn More
Special Education Resolution Center
9726 E. 42nd Street, Suite 203 | Tulsa, OK 74146
Phone: 918.270-1849 or 888.267.0028
"Building Relationships" (PDF)
A helpful guide for parents and educators
"Construyendo Relaciones" (PDF)
Entre el Personal Escolar & Padres en la Educación Especial