INFORMATION
SYSTEMS OPERATING SYSTEM SPECIALIST
basic purpose:
BASIC PURPOSE:
Positions
in this job family are assigned responsibilities involving the ongoing
monitoring, maintenance and administration of computer operating systems which
control various internal machine functions within a computer system, such as
arithmetic calculations and logic operations.
This includes writing, modifying or installing various programs
associated with program options, language processors and service routines used
in the basic computer operations of an operating system, using specialized
languages compatible with the system being used, and resolving any problems or
malfunctions associated with these programs in mainframes, servers, local and
wide area networks, work stations, and other host computers.
Typical functions:
TYPICAL FUNCTIONS:
The
functions within this job family will vary by level, but may include the
following:
· Analyzes
operating systems; defines problems and develops problem solutions.
· Determines
appropriate language for operating system and technical support for design
requirements.
· Writes
programs or modules in appropriate language to interface or modify manufacturer
supplied operating systems and third-party systems software or provide
operating programs to support new or specialized applications.
· Evaluates
adequacy of system hardware and software to meet present and future user needs.
· Monitors
systems applications assigned to track operating efficiency; designs and
insures security of applications and operating systems.
· Installs or
evaluates new or enhanced software applications and/or hardware and assists in
the maintenance and planning of network control programs; makes recommendations
concerning use and compatibility of new software, hardware or other computer
technology.
· Reviews
technical manuals, publications and other material to keep up with current
technology.
level descriptors:
LEVEL DESCRIPTORS:
This
job family consists of four levels which are distinguished based on the
complexity of assignments, the level of expertise required to complete assigned
work, and the responsibility for supervision of others.
Level I Code: B30A Salary
Band: K
This
is the basic level of this job family where employees are primarily responsible
for performing routine entry level tasks in a training status to build their
skills in developing and maintaining computer operating system programs and
recognizing and resolving various types of systems operating problems. This includes collecting and analyzing data
to determine reliability of systems software and receive formalized on-the-job
training in the design and development of internal machine control
software. They assist in developing
solutions to problems as they occur or in completing maintenance or administration
requirements related to the systems software.
Knowledge,
Skills and Abilities required at this level include
knowledge of internal computer operations and technology; of languages used in
writing operating systems programs; of shared networks and systems and
alternative computer systems; of computer programming methodologies; and of
methods to analyze and resolve computer operating systems problems. Ability is required to review and analyze
computer operations; to identify problems and recommend solutions; to develop
action plans for assigned tasks; and to write, install or modify computer
operating programs.
Education and
Experience requirements at this level consist of
the completion of twenty-four semester hours of computer science or management
information systems course work and two years of experience in computer
programming or maintaining, configuring and installing operating systems; or an
equivalent combination of education and experience, substituting completion of
a vocational or technical training course resulting in certification in
computer programming for 12 semester hours only of the required course work; or an equivalent combination of
education and experience substituting one year of experience in information
systems operations for 12 semester hours only of the required course work.
NOTE: No substitution will be permitted for at
least 12 semester hours of computer science or management information systems
course work and two years of computer programming or experience maintaining,
configuring and installing operating systems.
Level II Code: B30B Salary
Band: L
This
is the career level of this job family where employees are assigned
responsibilities for performing work at the full performance level in
monitoring and analyzing systems performance, making adjustments to maximize
systems operations, identifying and resolving systems problems or malfunctions,
and writing or modifying systems programs.
They will also complete recovery, backup and other corrective actions as
required.
Knowledge,
Skills and Abilities required at this level consist of
those identified in Level I plus knowledge of various types of computer
hardware, software and peripheral equipment and associated operating systems;
of systems design principles; and of systems analysis methods; and demonstrated
ability to identify various operating systems problems and implement
appropriate solutions.
Education and
Experience requirements at this level consist of
those identified in Level I plus one additional year of computer systems
analysis or programming or maintenance, configuration and installation of
operating systems.
Level III Code:
B30C Salary Band: M
This
is the specialist level of this job family where employees are assigned
responsibilities for performing advanced level work in the analysis and
development of computer operating systems to support various applications
requirements of an organization. This
includes positions assigned independent responsibility for a specific operating
system or subsystem, project management functions on other than a regular
basis, coordination of multiple programming tasks or similar
responsibilities. Supervision or
direction of the work of others may be assigned as required on some projects or
activities.
Knowledge, Skills
and Abilities required at this level include those
identified in Level II plus demonstrated ability to perform a wide range of
programming and analysis work involving specialized operating system functions
and to work independently.
Education and Experience requirements
at this level consist of those identified in Level II plus two additional years
of qualifying experience.
Level IV Code: B30D Salary
Band: N
This
is the leadership level of this job family where employees are assigned responsibilities
for the supervision of others in monitoring and administering computer
operating systems and writing, installing or modifying operating systems
programs and equipment. This may
include performing work such as a unit supervisor, team leader, project manager
on a regular basis or similar responsibilities to insure the completion of
required work and activities.
Knowledge,
Skills and Abilities required at this level include those
identified in Level III plus knowledge of supervisory principles and practices
and ability to supervise or direct the work of others.
Education and
Experience requirements at this level consist of
those identified in Level III.