Fall 2009 Workshop Summary
Tom Steed Development Center/Rose State College
Interstate 40 at the Hudiburg Exit – Midwest City
September
|
9
|
|
Customer Service: A Lost Art |
|
9
|
|
Project Management |
|
10
|
|
Emotional Intelligence |
|
10
|
|
Performance Management Process (PMP) |
|
11
|
|
Effective Time Management Techniques |
|
14
|
|
Advanced Creative Problem Solving |
|
14
|
|
Misunderstanding In the Age of Communication [NEW] |
|
15
|
|
Effective Stress Management |
|
15
|
|
Managing the Troubled Employee thru the EAP Process |
|
15-16
|
|
Strategies for Improving Communication |
|
16
|
|
Administrative Law |
|
16-17
|
|
Ethics In Public Management |
|
17
|
|
Cultural Competency [NEW] |
|
17
|
|
Everyday Creativity |
|
18
|
|
Coaching and Mentoring [NEW] |
|
21
|
|
Managing Conflict |
|
22
|
|
Motivating for Performance |
|
22-23
|
|
Challenges of Supervision |
|
23
|
|
Leadership: Keys to Effectiveness [NEW] |
|
24
|
|
Program Evaluation |
|
24-25
|
|
Public Speaking & Effective Presentations ▲ (CPM Only) |
|
25
|
|
Personnel Policies and Practices |
|
28
|
|
Delegation and Control |
|
28
|
|
Legislative Process |
|
29
|
|
Effective Stress Management |
|
29
|
|
Say OK to Your Health |
|
30
|
|
Effective Communication In Management |
|
30
|
|
Managing a Multigenerational Workforce |
October
|
1
|
|
Business Etiquette |
|
2
|
|
Developing Creative Problem Solving Skills |
|
2
|
|
Violence In the Workplace |
|
5
|
|
Sexual Harassment & Discrimination In the Workplace |
|
6
|
|
Developing Effective Negotiating Skills |
|
6-7
|
|
Quality Oklahoma Processes |
|
7
|
|
Team Building |
|
8
|
|
Gender Issues In Management |
|
8
|
|
Performance Management Process (PMP) |
|
9
|
|
Lateral Thinking for Supervisors |
|
9
|
|
Structured Interview Process |
|
12
|
|
Risk Management: The Overview (1) (2) |
|
13
|
|
Effective Stress Management |
|
13
|
|
Motivating for Performance |
|
14
|
|
Customer Service: A Lost Art |
|
14
|
|
Project Management |
|
15
|
|
Productive Meetings |
|
16
|
|
Power of Positive Reinforcement [NEW] |
|
19-20
|
|
Challenges of Supervision |
|
20-21
|
|
Managing Within the Public Sector (Phase I) ▲ (CPM Candidates Only) |
|
20-21
|
|
Quality Tools (must have already taken Quality OK Processes) |
|
21
|
|
Leadership: Keys to Effectiveness [NEW] |
|
22
|
|
Awards and Recognitions |
|
23
|
|
Personnel Policies and Practices |
|
27
|
|
Managing a Multigenerational Workforce |
|
27-28
|
|
Managing Within the Public Sector (Phase II) ▲ (CPM Candidates Only) |
|
28
|
|
One Minute Manager |
|
29-30
|
|
Skills for Effective Presentations |
|
30
|
|
Effective Stress Management |
November
|
3
|
|
Say OK to Your Health |
|
4
|
|
Performance Management Process (PMP) |
|
4
|
|
Policy Analysis |
|
5
|
|
Customer Service: A Lost Art |
|
5
|
|
Everyday Creativity |
|
6
|
|
Business Etiquette |
|
6
|
|
Violence In the Workplace |
|
9
|
|
Change Management |
|
9
|
|
Developing Creative Problem Solving Skills |
|
10
|
|
Cultural Competency [NEW] |
|
12
|
|
Effective Communication In Management |
|
13
|
|
Power of Positive Reinforcement [NEW] |
|
16
|
|
Risk Control (2) |
|
16
|
|
Say OK to Your Health |
|
17
|
|
Delegation and Control |
|
17
|
|
Managing Conflict |
|
18-19
|
|
Ethics In Public Management |
|
19
|
|
Developing Effective Negotiating Skills |
|
20
|
|
Administrative Law |
|
20
|
|
Productive Meetings |
|
23
|
|
Conducting Effective Group Meetings ▲ (CPM Candidates Only) |
|
23
|
|
How to Conduct On-the-Job Training |
|
23
|
|
Legislative Process |
|
24
|
|
Motivating for Performance |
December
|
1
|
|
Productive Meetings |
|
1-2
|
|
Strategies for Improving Communication |
|
2
|
|
Applied Leadership |
|
3
|
|
Gender Issues In Management |
|
3
|
|
Misunderstanding In the Age of Communication [NEW] |
|
4
|
|
One Minute Manager |
|
4
|
|
Structured Interview Process |
|
7
|
|
Advanced Creative Problem Solving |
|
7
|
|
Personnel Policies and Practices |
|
8
|
|
Emotional Intelligence |
|
8-9
|
|
Challenges of Supervision |
|
9-10
|
|
Facilitation Skills (3) |
|
10
|
|
Performance Management Process (PMP) |
|
11
|
|
Power of Positive Reinforcement [NEW] |
|
11
|
|
Writing Skills for Managers |
|
14
|
|
Effective Time Management Techniques |
|
14
|
|
Say OK to Your Health |
|
14
|
|
Sexual Harassment & Discrimination In the Workplace |
|
15
|
|
Awards and Recognitions |
|
15
|
|
Customer Service: A Lost Art |
|
16
|
|
Project Management |
|
17
|
|
Managing a Multigenerational Workforce |
|
17
|
|
Team Building |
|
18
|
|
Developing Creative Problem Solving Skills |
|
18
|
|
Safety Management (2) |
|
▲
|
This workshop is for Certified Public Manager (CPM) Program candidates only. Participants must attend every day of this supervisory training to receive credit.
|
|
(1)
|
This workshop replaces the workshop previously entitled “Controlling Budgets Through Agency Risk Management: An Overview”.
|
|
(2)
|
Participants must be directly involved with safety and/or risk management activities as part of their present duties in their positions to attend this workshop.
|
|
(3)
|
Participants must have already taken the “Quality Oklahoma Processes” and the “Quality Tools” workshops before they can attend the 2-day “Facilitation Skills” workshop.
|
LandMark Tower - Oklahoma City
3545 N.W. 58th Street (at Portland Avenue)
(Middle Building)
Fifth Floor Boardroom – (405) 525-9144
(Oklahoma Merit Protection Commission)
October
November
|
2
|
|
Employee Grievances and Appeals |
December
Office of Personnel Management
301 Building - Oklahoma City
301 N.W. 63rd Street (at Harvey Avenue)
Room 110
(405) 848-2171
September
|
30
|
|
Winning the Workplace Challenge [NEW] |
October
|
23
|
|
Winning the Workplace Challenge [NEW] |
November
|
18
|
|
Winning the Workplace Challenge [NEW] |
December
|
9
|
|
Winning the Workplace Challenge [NEW] |
Shepherd Mall (Office of Disability Concerns)
2401 N.W. 23rd Street at Villa Avenue – Oklahoma City
Community Activity Center (southeast corner of the mall)
(405) 521-3756
September
|
22
|
|
Disability Awareness Workshop |
|
29
|
|
Disability Awareness Workshop |
October
|
6
|
|
Disability Awareness Workshop |
Norman
Moore-Norman Technology Center
4701 12th Avenue N.W., Room A200
(Interstate 35 to Highway 77, then east on Franklin Road)
(405) 364-5763
The room numbers for the HRDS workshops at the Moore-Norman Technology Center will be different depending on the dates. Please check the listing below to see which rooms the workshops will be conducted.
September
|
15
|
|
Writing Skills for Managers |
Room A200 |
|
29
|
|
Customer Service: A Lost Art |
Room A200 |
October
|
1
|
|
Managing the Troubled Employee thru the EAP Process |
Room A200 |
|
16
|
|
Violence In the Workplace |
Room A200 |
|
20
|
|
Say OK to Your Health |
Room A200 |
November
|
19
|
|
Performance Management Process (PMP) |
Room A200 |
December
|
8
|
|
Effective Stress Management |
Room H202 |
Tulsa
Oklahoma State University (OSU) in Tulsa
700 North Greenwood
(Interstate 244 at the Cincinnati-Detroit Exit)
(918) 594-8000
The room numbers for the OSU-Tulsa workshops may vary. Please check the room number beside each workshop session name.
September
|
14
|
|
How to Conduct On-the-Job Training |
Room 110/North Hall |
|
21
|
|
One Minute Manager |
Room 110/North Hall |
October
|
5
|
|
Emotional Intelligence |
Room 110/North Hall
|
|
16
|
|
Customer Service: A Lost Art |
Room 110/North Hall |
|
23
|
|
Managing Conflict |
Room 110/North Hall |
November
|
6
|
|
Applied Leadership |
Room 110/North Hall |
|
16
|
|
Coaching and Mentoring [NEW] |
Room 110/North Hall |
|
17
|
|
Effective Stress Management |
Room 212/North Hall |