spacer image
Skip Nav Skip to Search
Contact
spacer image
EAP
visit go green oklahoma

Fall 2009 Workshop Summary

 

 

 

Tom Steed Development Center/Rose State College

Interstate 40 at the Hudiburg Exit – Midwest City

 

September                                                                                                                      

9

  Customer Service: A Lost Art

9

  Project Management

10

  Emotional Intelligence

10

  Performance Management Process (PMP)

11

  Effective Time Management Techniques

14

  Advanced Creative Problem Solving

14

  Misunderstanding In the Age of Communication [NEW]

15

  Effective Stress Management

15

  Managing the Troubled Employee thru the EAP Process

15-16

  Strategies for Improving Communication

16

  Administrative Law

16-17

  Ethics In Public Management

17

  Cultural Competency [NEW]

17

  Everyday Creativity

18

  Coaching and Mentoring [NEW]

21

  Managing Conflict

22

  Motivating for Performance

22-23

  Challenges of Supervision

23

  Leadership: Keys to Effectiveness [NEW]

24

  Program Evaluation

24-25

  Public Speaking & Effective Presentations ▲ (CPM Only)

25

  Personnel Policies and Practices

28

  Delegation and Control

28

  Legislative Process

29

  Effective Stress Management

29

  Say OK to Your Health

30

  Effective Communication In Management

30

  Managing a Multigenerational Workforce

 

October                                                                                                                          

1

  Business Etiquette

2

  Developing Creative Problem Solving Skills

2

  Violence In the Workplace

5

  Sexual Harassment & Discrimination In the Workplace

6

  Developing Effective Negotiating Skills

6-7

  Quality Oklahoma Processes

7

  Team Building

8

  Gender Issues In Management

8

  Performance Management Process (PMP)

9

  Lateral Thinking for Supervisors

9

  Structured Interview Process

12

  Risk Management: The Overview (1) (2)

13

  Effective Stress Management

13

  Motivating for Performance

14

  Customer Service: A Lost Art

14

  Project Management

15

  Productive Meetings

16

  Power of Positive Reinforcement [NEW]

19-20

  Challenges of Supervision

20-21

  Managing Within the Public Sector (Phase I) ▲ (CPM Candidates Only)

20-21

  Quality Tools (must have already taken Quality OK Processes)

21

  Leadership: Keys to Effectiveness [NEW]

22

  Awards and Recognitions

23

  Personnel Policies and Practices

27

  Managing a Multigenerational Workforce

27-28

  Managing Within the Public Sector (Phase II) ▲ (CPM Candidates Only)

28

  One Minute Manager

29-30

  Skills for Effective Presentations

30

  Effective Stress Management

 

November                                                                                                                      

3

  Say OK to Your Health

4

  Performance Management Process (PMP)

4

  Policy Analysis

5

  Customer Service: A Lost Art

5

  Everyday Creativity

6

  Business Etiquette

6

  Violence In the Workplace

9

  Change Management

9

  Developing Creative Problem Solving Skills

10

  Cultural Competency [NEW]

12

  Effective Communication In Management

13

  Power of Positive Reinforcement [NEW]

16

  Risk Control (2)

16

  Say OK to Your Health

17

  Delegation and Control

17

  Managing Conflict

18-19

  Ethics In Public Management

19

  Developing Effective Negotiating Skills

20

  Administrative Law

20

  Productive Meetings

23

  Conducting Effective Group Meetings ▲ (CPM Candidates Only)

23

  How to Conduct On-the-Job Training

23

  Legislative Process

24

  Motivating for Performance

 

December                                                                                                                       

1

  Productive Meetings

1-2

  Strategies for Improving Communication

2

  Applied Leadership

3

  Gender Issues In Management

3

  Misunderstanding In the Age of Communication [NEW]

4

  One Minute Manager

4

  Structured Interview Process

7

  Advanced Creative Problem Solving

7

  Personnel Policies and Practices

8

  Emotional Intelligence

8-9

  Challenges of Supervision

9-10

  Facilitation Skills (3)

10

  Performance Management Process (PMP)

11

  Power of Positive Reinforcement [NEW]

11

  Writing Skills for Managers

14

  Effective Time Management Techniques

14

  Say OK to Your Health

14

  Sexual Harassment & Discrimination In the Workplace

15

  Awards and Recognitions

15

  Customer Service: A Lost Art

16

  Project Management

17

  Managing a Multigenerational Workforce

17

  Team Building

18

  Developing Creative Problem Solving Skills

18

  Safety Management (2)

 

 

 

This workshop is for Certified Public Manager (CPM) Program candidates only.  Participants must attend every day of this supervisory training to receive credit.

 

(1)

This workshop replaces the workshop previously entitled “Controlling Budgets Through Agency Risk Management: An Overview”.

 

(2)

Participants must be directly involved with safety and/or risk management activities as part of their present duties in their positions to attend this workshop.

 

(3)

Participants must have already taken the “Quality Oklahoma Processes” and the “Quality Tools” workshops before they can attend the 2-day “Facilitation Skills” workshop.

 

 

 

 


 

LandMark Tower - Oklahoma City
3545 N.W. 58th Street (at Portland Avenue)

(Middle Building)

Fifth Floor Boardroom – (405) 525-9144

(Oklahoma Merit Protection Commission)

 

 

October                                                                                                                          

 

5

  Progressive Discipline

 

November                                                                                                                      

 

2

  Employee Grievances and Appeals

 

December                                                                                                                       

 

7

  Progressive Discipline

 


 

Office of Personnel Management

301 Building - Oklahoma City
301 N.W. 63rd Street (at Harvey Avenue)

Room 110

(405) 848-2171

 

 

September                                                                                                                      

 

30

  Winning the Workplace Challenge [NEW]

 

October                                                                                                                          

 

23

  Winning the Workplace Challenge [NEW]

 

November                                                                                                                       

 

18

  Winning the Workplace Challenge [NEW]

 

 December                                                                                                                       

 

9

  Winning the Workplace Challenge [NEW]

 

 

 

 

 

 


 

Shepherd Mall (Office of Disability Concerns)

2401 N.W. 23rd Street at Villa Avenue – Oklahoma City

Community Activity Center (southeast corner of the mall)

(405) 521-3756

 

 

September                                                                                                                      

 

22

  Disability Awareness Workshop

29

  Disability Awareness Workshop

 

 

October                                                                                                                          

 

6

  Disability Awareness Workshop

 

 

 

 


 

Norman

Moore-Norman Technology Center

4701 12th Avenue N.W., Room A200

(Interstate 35 to Highway 77, then east on Franklin Road)

(405) 364-5763

 

 

The room numbers for the HRDS workshops at the Moore-Norman Technology Center will be different depending on the dates.   Please check the listing below to see which rooms the workshops will be conducted.

 

 

September                                                                                                                      

 

15

  Writing Skills for Managers Room A200

29

  Customer Service: A Lost Art Room A200

 

 

October                                                                                                                          

 

1

  Managing the Troubled Employee thru the EAP Process Room A200

16

  Violence In the Workplace Room A200

20

  Say OK to Your Health Room A200

 

                 

November                                                                                                                       

 

19

  Performance Management Process (PMP) Room A200

 

                 

December                                                                                                                       

 

8

  Effective Stress Management Room H202

 

 


 

Tulsa

Oklahoma State University (OSU) in Tulsa

700 North Greenwood

(Interstate 244 at the Cincinnati-Detroit Exit)

 (918) 594-8000

 

 

The room numbers for the OSU-Tulsa workshops may vary.  Please check the room number beside each workshop session name.

 

September                                                                                                                      

 

14

  How to Conduct On-the-Job Training Room 110/North Hall

21

  One Minute Manager Room 110/North Hall

 

 

October                                                                                                                          

 

5

  Emotional Intelligence

Room 110/North Hall

16

  Customer Service: A Lost Art Room 110/North Hall

23

  Managing Conflict Room 110/North Hall

 

 

November                                                                                                                       

 

6

  Applied Leadership Room 110/North Hall

16

  Coaching and Mentoring [NEW] Room 110/North Hall

17

  Effective Stress Management Room 212/North Hall