Spring 2013 Workshop Summary

Human Capital Management - Office of Management and Enterprise Services
Tom Steed Center/Rose State College
Interstate 40 at the Hudiburg Exit – Midwest City, Oklahoma
Training & Development Workshop Summary
Spring 2013

*March*
13	Managing the Troubled Employee Through the EAP Process
21	Managing Conflict
22	Team Building
26	Power of Positive Reinforcement

*April*
1-2	Ethics In Public Management
4-5	Skills for Effective Presentations
8	Sexual Harassment & Discrimination In the Workplace
11	Effective Stress Management
17	Delegation and Control

*May*
14	Effective Time Management Techniques
21	Leadership: Keys to Effectiveness

*June*
3	Effective Communication In Management
5	Delegation and Control
10	Power of Positive Reinforcement
12	Progressive Discipline
17	Sexual Harassment & Discrimination In the Workplace

Human Capital Management/Office of Management & Enterprise Services
HCM/OPM Large Training Center 1
Jim Thorpe Building Basement
2101 North Lincoln Blvd. – Oklahoma City, Oklahoma
Training & Development Workshop Summary
Spring 2013

*March*
4	Disability Awareness
5	Emotional Intelligence
6	Developing Creative Problem Solving Skills
7	Structured Interview Process
8	Writing Skills for Managers
12	Customer Service: A Lost Art
14	Progressive Discipline
15	Risk Management: The Overview
18	Performance Management Process (PMP)
19	Developing Effective Negotiating Skills
21	Principles of Financial & Retirement Planning
25-26	Powerful Teams: Effective Team Leadership
27-28	Challenges of Supervision
29	Employee Grievances and Appeals

*April*
1	Awards and Recognitions
2	Effective Communication In Management
3	Administrative Law
4	Project Management
5	Customer Service: A Lost Art
9	Structured Interview Process
10-11	Powerful Communication Through Powerful Words (Say It Right)
12	Violence In the Workplace
15	Motivating for Performance
16	Productive Meetings
17	Managing Conflict
18	Principles of Financial & Retirement Planning
19	Personnel Policies and Practices
22	Performance Management Process (PMP)
23	Effective Time Management Techniques
24	Applied Leadership
26	Progressive Discipline
29	Everyday Creativity
30	Policy Analysis

*May*
1-2	Powerful Emotions: Dealing With Personality Styles and Emotions
3	Performance Management Process (PMP)
7	Managing Conflict
8	Emotional Intelligence
9	Coaching and Mentoring
10	Violence In the Workplace
13	Change Management
14-16	Seven Habits of Highly Effective People: Signature [FEE-BASED] 8 (please see information below)
17	Advanced Creative Problem Solving
20	Motivating for Performance
21	Customer Service: A Lost Art
22	Cultural Competency
23	Progressive Discipline
24	Personnel Policies and Practices
31	Writing Skills for Managers

*June*
3-4	Boot Camp for New Managers
5	Leadership: Keys to Effectiveness
6	Principles of Financial & Retirement Planning
7	Legislative Process
11-12	Strategies for Improving Communication
13	Customer Service: A Lost Art
14	Managing a Multigenerational Workforce
18-19	Challenges of Supervision
20	Developing Effective Negotiating Skills
21	How to Conduct On-the-Job Training

Registration for the following Franklin-Covey workshop requires a fee.The fee is as follows:

Seven Habits of Highly Effective People: Signature (3-day) $250.00 per person

Please send your purchase order for the above amount for each registration to the Office of Management and Enterprise Services, Attention: Agency Business Services Division, 3812 North Santa Fe, Suite 290, Oklahoma City, OK 73118.For questions about billing for this workshop, please call (405) 521-2141.

Human Capital Management/Office of Management & Enterprise Services
HCM/OPM Small Training Center 2
Jim Thorpe Building Basement
2101 North Lincoln Blvd. – Oklahoma City, Oklahoma
Training & Development Workshop Summary
Spring 2013

*March*
7	Effective Stress Management
13	Accident/Incident Investigation
20	Cultural Competency
26	Program Evaluation

*April*
9	Lateral Thinking for Supervisors
16	Team Building
26	Say OK to Your Health (OK Wellness)

*May*
2	Business Etiquette
3	One Minute Manager
7	Appiled Leadership
10	Say OK to Your Health (OK Wellness)
15	Managing a Multigenerational Workforce
30	Effective Stress Management

*June*
10-11	Safety Management
18	Effective Stress Management

Human Capital Management/Office of Management & Enterprise Services
Oklahoma State University (OSU) in Tulsa
700 North Greenwood – Tulsa, OK
(Interstate 244 at the Martin Luther King Exit, then north on Detroit Avenue)
(918) 594-8000
Training & Development Workshop Summary
Spring 2013

The room numbers for the OSU-Tulsa workshops vary. Please check the room number beside each workshop session name. All sessions, however, are in the North Hall Building on the campus of OSU-Tulsa.

*March*
4-5	Challenges of Supervision	Room 110/North Hall
13	Developing Creative Problem Solving Skills	Room 117/North Hall
18	Customer Service: A Lost Art	Room 110/North Hall
27	Performance Management Process (PMP)	Room 117/North Hall
29	Say OK to Your Health (OK Wellness)	Room 110/North Hall

*April*
3	Team Building	Room 117/North Hall
8	Effective Communication In Management	Room 110/North Hall
10-11	Strategies for Improving Communication	Room 117/North Hall
12	Effective Time Management Techniques	Room 110/North Hall
17	Coaching and Mentoring	Room 117/North Hall
26	Writing Skills for Managers	Room 110/North Hall

*May*
16-17	Skills for Effective Presentations	Room 110/North Hall
20	Effective Stress Management	Room 110/North Hall
29	Principles of Financial & Retirement Planning	Room 110/North Hall

*June*
19	Disability Awareness	Room 110/North Hall

(Day 2 of the Strategies for Improving Communication workshop will be in Room 110, North Hall.)

Spring 2013 Workshop Summary

Human Capital Management - Office of Management and Enterprise Services Tom Steed Center/Rose State College Interstate 40 at the Hudiburg Exit – Midwest City, Oklahoma Training & Development Workshop Summary Spring 2013

Human Capital Management/Office of Management & Enterprise Services HCM/OPM Large Training Center 1 Jim Thorpe Building Basement 2101 North Lincoln Blvd. – Oklahoma City, Oklahoma Training & Development Workshop Summary Spring 2013

Human Capital Management/Office of Management & Enterprise Services HCM/OPM Small Training Center 2 Jim Thorpe Building Basement 2101 North Lincoln Blvd. – Oklahoma City, Oklahoma Training & Development Workshop Summary Spring 2013

Human Capital Management/Office of Management & Enterprise Services Oklahoma State University (OSU) in Tulsa 700 North Greenwood – Tulsa, OK (Interstate 244 at the Martin Luther King Exit, then north on Detroit Avenue) (918) 594-8000 Training & Development Workshop Summary Spring 2013

Human Capital Management - Office of Management and Enterprise Services
Tom Steed Center/Rose State College
Interstate 40 at the Hudiburg Exit – Midwest City, Oklahoma
Training & Development Workshop Summary
Spring 2013

Human Capital Management/Office of Management & Enterprise Services
HCM/OPM Large Training Center 1
Jim Thorpe Building Basement
2101 North Lincoln Blvd. – Oklahoma City, Oklahoma
Training & Development Workshop Summary
Spring 2013

Human Capital Management/Office of Management & Enterprise Services
HCM/OPM Small Training Center 2
Jim Thorpe Building Basement
2101 North Lincoln Blvd. – Oklahoma City, Oklahoma
Training & Development Workshop Summary
Spring 2013

Human Capital Management/Office of Management & Enterprise Services
Oklahoma State University (OSU) in Tulsa
700 North Greenwood – Tulsa, OK
(Interstate 244 at the Martin Luther King Exit, then north on Detroit Avenue)
(918) 594-8000
Training & Development Workshop Summary
Spring 2013