SAFETY MANAGEMENT - 1.2 CEU

 

WORKSHOP OVERVIEW:
Safety Management is offered by many agencies, but this course will be an overview that will benefit your agency.

WHO SHOULD ATTEND:
Managers, supervisors and senior-level professionals who will be handling information for safety programs in their agencies.

OBJECTIVES:
Participants will:

1. To better prepare you for your role in Safety Management as a member of the State Government Team.
2. To familiarize you with techniques used to manage risk.
3. To familiarize you with basic terms used in Safety Management.
4. To demonstrate the connection between Risk Management activities and your agency.
5. To provide resources that assist in maintaining a work environment that is safe and without risk to health for all employees, contractors and others who may be affected by the activities or processes of the State of Oklahoma.
6. To provide resources that assist in hazard assessments and prevention measures.

OUTLINE:

A. The Need for Safety
B. "New Employees"
C. Employee Safety Committee
D. Accident Reports and Investigation
E. Safety Audits and Training
F. Injuries and Solutions

LEF COMPETENCIES:
Management Controls/Integrity, Technical Management, Planning and Evaluating.

HRD041


 

SAY OK TO YOUR HEALTH – 0.6 CEU

WORKSHOP OVERVIEW:
The primary focus of this workshop will be to understand the dimensions of health and how to live an overall healthy life. Participants will be given the opportunity to analyze their current health status, learn how to make healthy lifestyle changes and demonstrate an understanding of the OK Health Mentoring Program.

WHO SHOULD ATTEND:
All active state employees who want to learn more about choosing the best health benefit and improving their skills in recognizing your health and how to improve it.

OBJECTIVES:
Participants will:

1. Discuss the wellness evolution.
2. Assess your current health status.
3. Identify ways to adopt a healthy lifestyle.
4. Develop a personal health plan.

OUTLINE:
Evolution of Wellness
(a) Definition of Health and Wellness
(b) Timeline Changes
(c) Adult Obesity
Nutrition
(a) Nutrients
(b) Food Label Facts
Fitness
(a) Benefits
(b) Cardiorespiratory Endurance, Muscular Strength and Flexibility
Stress and Psychological Health
(a) Stress and Disease
(b) Self Concept and Self Esteem
(c) Stress Management
OK Health Mentoring Program
(a) Overview
(b) Incentives
(c) How to Enroll

HRD063
 

SEXUAL HARASSMENT AND DISCRIMINATION IN THE WORKPLACE - 0.6 CEU

 

WORKSHOP OVERVIEW:
Sexual harassment and discrimination in the workplace are illegal. Proper management in situations where sexual harassment and discrimination occur can save the manager and the agency from problems of low morale and productivity as well as from the litigation costs.

WHO SHOULD ATTEND:
Managers, supervisors, grievance managers, personnel officers and AA/EEO officers

OBJECTIVES:
Participants will:

1. Distinguish between sexual harassment, harassment, and discrimination.
2. Identify the duties required of employers and employees to identify and prevent problems with sexual harassment and discrimination in the workplace.
3. Review an agency sexual harassment and discrimination policy statement.

OUTLINE:

A. Definition of Terms: Sexual Harassment, Harassment, Discrimination
B. Laws, Rules and Regulations on Sexual Harassment and Discrimination
C. Employer and Employee Duties

1. Duty to Prevent/Warn
2. Duty to Report
3. Duty to Respond
4. Duty to Remedy

D. Identifying Problem Situations and Solutions
E. Elements of a Policy to Prevent Sexual Harassment and Discrimination.

LEF COMPETENCIES:
Cultural Awareness, Conflict Management, Integrity/Honesty

HRD042 CPM REQUIRED

 

SKILLS FOR EFFECTIVE PRESENTATIONS - 1.2 CEU
 

WORKSHOP OVERVIEW:
This two-day course is designed to help make preparing and giving presentations easier.  It is an interactive course and covers basic skills.  Be ready, because you will be thrust into the spotlight to practice your newly learned skills in impromptu and timed presentations before the class.  There is a homework assignment with this course.

WHO SHOULD ATTEND:

This course is primarily designed for managers, supervisors, and individuals who are required to give oral presentations in the course of their employment.

OBJECTIVES:

Participants will:

1.  Review techniques, verbal and nonverbal, that enhance oral presentations.

2.  Identify skills that lead to better oral presentations.

3.  Practice learned techniques in an oral, timed presentation.

4.  Receive material for class work and future reference.

 

OUTLINE:

I.        Material Review

II.       Individual Presentations

III.     Class Interaction

IV.    Self-Assessment and Critiques
 

 

LEF COMPETENCIES:
Oral Communication, Interpersonal Skills, Leadership, Self-Direction

HRD043

 

STRATEGIES FOR IMPROVING COMMUNICATION - 1.2 CEU

 

WORKSHOP OVERVIEW:
Participants will learn how to read verbal and non-verbal cues in order to determine how subordinates, potential employees, and co-workers receive and process information, thus enhancing the exchange of high quality information in communications settings.

WHO SHOULD ATTEND:
Persons with management, supervisory or leadership responsibilities

OBJECTIVES:
Participants will:

1. Identify when they are making negative interpretations of others' intentions and practice identification of positive intentions of others.
2. Practice reading subtle cues in others to obtain rapport quickly and easily.
3. Practice adjusting their own communication skills to develop maximum understanding.
4. Practice formulating and asking questions that elicit high-quality, internal processing information.
5. Practice eliciting "sorting principles" to understand others.

OUTLINE:

A. Introduction, Purpose, Overview and Models
B. Needs Assessment
C. Workshop Activities
D. Summary and Evaluation

LEF COMPETENCIES:
Cultural Awareness, Influencing/Negotiating, Oral Communication

HRD044

STRUCTURED INTERVIEW PROCESS - 0.6 CEU
 

WORKSHOP OVERVIEW:
Hiring the right person the right way, is critical in state government.  The Office of Personnel Management released a manual in 2001 entitled, Developing and Administering Structured Interviews, providing instructions to enhance the quality of information gathered from employment interviews while strengthening the legal defensibility of the interviewing phase of the selection process.  This course teaches the concepts and techniques in that manual.

WHO SHOULD ATTEND:
HR professionals, managers, supervisors, and individuals involved in the interview process for selecting new employees or promoting permanent employees.

OBJECTIVES:
Participants will:

1. Describe the components of a structured interview.
2. Explain why some questions are inappropriate or may indicate illegal discrimination.
3. Write three appropriate questions with benchmark answers for a structured interview for a specific job.
4. Be given a copy of the manual and, score at least 70% on an on-manual exam within a given time period.
5. Describe common rater errors.

OUTLINE:

• Problems in selection interviews.

   

• The components of a structured interview an overview of the manual.

• Questions that indicate illegal discrimination.

• Setting up a structured interview developing questions.

• Conducting a structured interview.

• The paperwork:  contents and disposition.

LEF COMPETENCIES:
Human resource management, planning and evaluating, management controls, open communications.

HRD045


SYSTEMS MANAGEMENT - 1.2 CEU

WORKSHOP OVERVIEW:

This course focuses on viewing organizational processes as systems, then learning to manage those systems.  The course content is based on the writings of Dr. Peter Senge, Harvard University.  Topics include the five disciplines identified as essential for any learning organization, the two types of loop diagrams, five course archetypes, and how to apply these models to "real-life" situations in Oklahoma state agencies.

WHO SHOULD ATTEND:

Certified Public Manager® candidates and selected key staff.

OBJECTIVES:

Participants will:

1. Define the five Senge disciplines.
2. Draw a reinforcing loop diagram of a work system.
3. Draw a balancing loop diagram of a work system.
4. Sketch a graph for each of the five archetypes.
5. List at least three steps they can take to help their organizations become learning organizations.

OUTLINE:

i.        Definitions - Disciplines, systems, Learning Organizations, Loop Diagrams
ii.       Systems Thinking Laws and How to Read a Systems Diagram
iii.       Drawing Reinforcing Loops and Balancing Loops
iv.      Identifying Five Archetypes
v.       Applying Loops and Archetypes to Cases
vi.       Applying Systems Thinking and Management to Work Situations

LEF COMPETENCIES:

Creative Thinking, Planning and Orientation, Management Controls/Integrity, Vision, Leadership


HRD057   CPM REQUIRED