PERFORMANCE MANAGEMENT PROCESS - 0.75 CEU
WORKSHOP OVERVIEW:
This course teaches state agency managers and supervisors how to effectively use the state’s performance appraisal system, the Performance Management Process (PMP.) The course will also help participants orient their employees to the PMP.
WHO SHOULD ATTEND:
Managers, supervisors and senior level professional/technical personnel. Anyone involved in competing the PMP form.
OBJECTIVES:
Participants will:
- Describe the Performance Management Process.
- Write measurable accountabilities, behavioral goals, and educational objectives
- Conduct performance planning/review meetings.
- Demonstrate key principles of coaching and feedback.
- Explain critical behaviors for successful performance.
- Use the Performance Management Process form effectively.
OUTLINE:
A. What is the Performance Management Process (PMP)?
B. Writing and Measuring Accountabilities
C. Writing and Measuring Behaviors
D. Applying PMP at Work
LEF COMPETENCIES:
Human Resource Management, Planning and Evaluating, Management Controls/Integrity
HRD033 CPM REQUIRED
PERFORMANCE MEASUREMENT - 0.6 CEU
WORKSHOP OVERVIEW:
This course helps participants learn to use performance measurement in government. This course supports the concepts of Zero Budget Accountability and Performance Management.
WHO SHOULD ATTEND:
Managers, supervisors, and key staff involved in measuring performance or managing performance-based budgets
OBJECTIVES:
Participants will:
- Define performance measurement, performance indicator, proxy measures, work process output, client benefit, strategic outcomes, and benchmarking.
- Write performance measures for each of these three categories of performance: work process output, client benefit, and strategic outcomes.
- Write performance indicators for each of these three categories of performance: work process output, client benefit and strategic outcomes.
OUTLINE:
A. Context of Performance Measurement
B. How to Develop Meaningful Performance Measures
C. Customer and Employee Participation
D. Data Collection Options
E. How to Use Performance Measures
F. Implementation
LEF COMPETENCIES:
Technology Management, Planning and Evaluating, Service Motivation
M205
PERSONNEL LAW VIDEO FESTIVAL - 0.6 CEU
WORKSHOP OVERVIEW:
Personnel law continues to confound the most diligent of managers. Whether it be FMLA, FSLA, ADA, EEOC, EPA, ERISA, or whatever, the complexities and subtleties of personnel law require all public sector supervisors to be constantly updating their expertise. This course uses a series of video tapes prepared by the Institute of Applied Management and Law, Inc. to help state agency supervisors and managers enhance their working skills with respect to the most significant of the various federal laws relating to personnel. The course also involves a panel of state agency personnel experts to discuss direct application of personnel laws in state government.
WHO SHOULD ATTEND:
Managers, supervisors, and professional staff involved with the application or interpretation of personnel laws in the workplace.
OBJECTIVES:
Participants will:
- Identify the key components of at least five federal personnel laws.
- List at least three key actions to take regarding a given personnel law.
- Given a situation or case, describe which personnel laws are involved and recommend what actions to take, if any.
OUTLINE:
I. Structure of the course, role of participants.
II. Ranking videos to be viewed.
III. View videos and discuss related case studies.
IV. Panel of experts discussing impact of personnel laws on state agencies.
V. Evaluation and close.
LEF COMPETENCIES:
Conflict Management, Human Resource Management, Integrity/Honesty, Political Savvy
WORKSHOP OVERVIEW:
State agency managers and supervisors spend much of their time dealing with personnel issues--jobs and workers. The situations they face are as unique and as varied as the people involved. These personnel decisions are governed by a complex and changing system of laws, rules and policies. This workshop is designed to provide information and reference material concerning classification and compensation, recruitment and selection, and employee transactions.
WHO SHOULD ATTEND:
This course is designed primarily for managers and supervisors. Personnel and AA/EEO officers may also find this course helpful. BEFORE ATTENDING, PARTICIPANTS SHOULD FAMILIARIZE THEMSELVES WITH THE "MERIT RULES FOR EMPLOYMENT” AND THEIR AGENCY'S PERSONNEL POLICY MANUAL AND EMPLOYEE HANDBOOK.
OBJECTIVES:
Participants will:
- Identify the most important Merit Rule (530:10-3-2) and the most important supervisor's principle from the twelve principles identified in the workshop.
- Define assigned words using 530:10-1-2, Definitions in the Merit Rules.
- Identify the appropriate Merit Rule for selected workshop subjects using the Merit Rules Subject Index.
- Complete a certificate given certain information using the "hiring rule" principle.
OUTLINE:
A. Forces Shaping Personnel Practices in State Agencies
B. Oklahoma Personnel Act and Related Laws
C. Merit Rules for Employment
LEF COMPETENCIES:
Human Resource Management, Technology Management, Vision
HRD034 CPM REQUIRED
