Facilitation Training and Certification - 1.2 CEU
(ALSO KNOWN AS FACILITATION SKILLS)
WORKSHOP OVERVIEW:
This course is designed for individuals who will facilitate groups working on identifying and solving specific problems or issues in meetings, seminars, or strategy sessions. Facilitators will learn group dynamics and techniques to effectively lead small- to medium-sized groups.
WHO SHOULD ATTEND:
Individuals who are designated to facilitate groups toward decision making, particularly those who want to complete the facilitator certification process.
OBJECTIVES:
Participants will:
- Demonstrate basic skills of facilitators
- Identify and manage group behavior and life cycles.
- Discuss prominent roles of group members.
OUTLINE:
- Role of the Facilitator
- Pre-Planning for Facilitation
- Facilitating a Meeting
- Group Dynamics
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PREREQUISITES FOR ENROLLMENT:
Individuals need to have successfully completed:
- Quality Oklahoma Processes or, within the last five years, Quality Oklahoma Problem Solving Process and Quality Oklahoma Quality Improvement Process; and
- Quality Tools
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LEF COMPETENCIES:
Team Building, Planning & Evaluating, Oral Communication, Problem Solving, Interpersonal Skills
HRD021
GENDER ISSUES IN MANAGEMENT (Formerly Gender Games in Management) - 0.6 CEU
WORKSHOP OVERVIEW:
This course explores gender differences in the workplace. It addresses how many women approach various management functions, the differences in male/female perspectives at work, and the disparate impact of life’s realities on careers.
WHO SHOULD ATTEND:
Persons who must work effectively with members of the opposite sex.
OBJECTIVES:
Participants will:
- List cultural differences between men and women in the workplace.
- Discuss how men and women might respond differently to the same work situation.
- Develop a strategy to build on the strengths of both sexes to enhance productivity.
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OUTLINE:
A. Men, Women, and Work. The Cultural Gender Issues and Challenges
B. Working With the Culture Difference Between Men and Women
C. Strategies for Working Together
LEF COMPETENCIES:
Managing Diverse Workforce, External Awareness, Conflict Management
HRD022
HOW TO CONDUCT ON-THE-JOB TRAINING (OJT) - 0.6 CEU
WORKSHOP OVERVIEW:
Participants in this workshop will learn a simple and effective method for training employees on the job. Participants will practice the OJT method, which is especially helpful for supervisors who conduct "one-on-one" training frequently.
WHO SHOULD ATTEND:
Supervisors, managers and senior level professional/technical personnel who provide training or plan to provide training to their employees on the job.
OBJECTIVES:
Participants will:
- Identify training needs that can best be met through OJT.
- Write learner objectives geared to specific training needs.
- Develop an on-the-job training plan.
- Identify methods for evaluating the effectiveness of training.
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OUTLINE:
A. Analyzing the Job
B. Determining Training Needs
C. Writing Learner Objectives
D. Preparing OJT Lesson Plans
E. Conducting OJT Using the Demonstration Method
F. Evaluating Training Results
LEF COMPETENCIES:
Team Building, Service Orientation, Technology Management
HRD023 CPM REQUIRED
