REHABILITATION TECHNICIAN, K20
Positions in this job family are assigned responsibilities for performing skilled and complex technical work assisting professional rehabilitation staff in providing rehabilitation services to individuals with physical and mental disabilities, blindness or visual impairment.
The functions within this job family will vary by level, but may include the following:
The Rehabilitation Technician job family consists of three levels of work which are distinguished by the level of complexity and diversity of the specific job assignments, the extent of responsibility assigned and the expertise required for the completion of the duties assigned.
Level I Code: K20A Salary Band: H
This is the basic level where employees are assigned responsibilities for performing entry-level work in a training status under close supervision. In this role employees will be responsible for providing information pertaining to rehabilitation and visual services programs; arranging client medical procedures with vendors; researching and processing electronic case files and performing tasks related to general office operations. Employees at this level will receive training in the client application gathering process and in policy and procedure interpretation.
Knowledge, Skills and Abilities required at this level include knowledge of basic computer functions; of spelling, punctuation and grammar; of basic arithmetic; and of office and agency policies and procedures. Ability is required to deal effectively and courteously with people; to exercise good judgment in evaluating situations and in making decisions; and to present ideas and facts effectively and accurately.
Education and Experience requirements at this level consist of one year of experience in office technical clerical work.
Level II Code: K20B Salary Band: H
This is the career level where employees are assigned responsibilities for a full range of activities. At this level employees arrange and coordinate client services and disseminate required information to vendors, clients, and staff; assists clients in completion of application; provides clients with area resource referral information; dispenses information regarding rehabilitation and visual services programs and procedures; learns client application gathering techniques and receives training in policies and procedures for rehabilitation services programs. Additional duties include general office operations, coordinating and arranging medical procedures with client and medical vendors; send referrals for vocational evaluation and skills analysis reports as assigned; researches, gathers and assembles data for electronic case files, and maintains an information system; obtains and disseminates employment information for case closure.
Knowledge, Skills and Abilities required at this level include those identified at Level I plus knowledge of rehabilitation and visual services programs, and of agency policy and procedures.
Education and Experience requirements at this level consist of two years of technical clerical work in a vocational rehabilitation program.
Level III Code: K20C Salary Band: I
This is the specialist level where employees are assigned advanced level work of a complex and difficult nature. In addition to tasks performed at Level I and II, duties will include the technical management of the caseload, i.e. gathers information for annual reviews, conducting follow-up of consumer’s progress, maintaining contact with medical, educational, personnel and/or vendors and collecting and arranging data and information. May act as team leader in focus work groups and may be assigned special duties as assistant to unit program manager.
Knowledge, Skills and Abilities required at this level include those identified in Level II plus knowledge of casework management.
Education and Experience requirements at this level consist of three years of technical-clerical experience in a vocational rehabilitation program; or a bachelor’s degree in rehabilitation counseling, orientation and mobility, rehabilitation teaching or vocational evaluation; or a bachelor’s degree in education, a behavioral science or a closely related field and one year of experience in career counseling, job placement, habilitation or a rehabilitation related field.
Some positions may require proficiency in American Sign Language as demonstrated by the successful completion of a competency test administered by the Deaf and Hearing Impaired Unit of the Department of Rehabilitation Services.
Applicants must be willing and able to fulfill all job-related travel normally associated with this position.