HUMAN RIGHTS REPRESENTATIVE, C15
•Receives and processes complaints of discrimination.
•Organizes and conducts investigations concerning complaints of discrimination based on race, color, religion, national origin, sex, age, handicap, and familial status in housing complaints. Reviews and analyzes information obtained through interviews, interrogatories, requests for information, and other sources; prepares correspondence, subpoenas or other documents as needed to obtain evidence and information; conducts interviews with complainants, respondents, attorneys and others as needed.
•Prepares reports on results of investigations electronically, including both substantive as well as procedural issues; makes recommendations concerning disposition of complaints.
•Conducts on-site inspections of premises and records of employers and institutions associated with the housing industry, such as realtors, brokers, property management firms and mortgage lenders; interviews officials, employees and others concerning employment and housing issues; determines if patterns and practices have an adverse inequitable effect on protected groups.
Level I: Code: C15A Salary Band: I
Knowledge, Skills and Abilities required at this level include knowledge of federal and state civil rights laws governing discrimination in employment, public accommodations and housing; of intergroup and inter-racial relations; of technical report writing requirements; of investigative interviewing techniques; and of mediation/settlement techniques. Ability is required to read and comprehend complex statutes, guidelines and other technical materials; to express ideas and concepts clearly and concisely; to conduct investigative interviews; to write technical reports; to conduct human rights investigations; to analyze and draft documents concerning discrimination complaints and to process complaints using computers; to establish and maintain effective working relationships with others; and to use independent judgment.
Education and Experience requirements at this level consist of a bachelors degree in a social or behavioral science, business or public administration or an equivalent combination of education and experience, substituting one year of professional experience in affirmative action or civil rights complaint investigation/mediation/settlement for each year of the required education.
Level II: Code: C15B Salary Band: K
Knowledge, Skills and Abilities required at this level include those identified in Level I plus demonstrated ability to process and investigate various types of complaints.
Education and Experience requirements at this level consist of those identified in Level I plus one additional year of professional experience in civil rights investigation/mediation.
Level III: Code: C15C Salary Band: L
Knowledge, Skills and Abilities required at this level include those identified in Level I plus knowledge of local ordinances and administrative agency rulings relating to discrimination; of the structure and functioning of the federal Equal Employment Opportunity Commission, the U.S. Department of Housing and Urban Development, and Oklahoma Human Rights Commission; and of supervisory principles and practices. Ability is also required to review and supervise the work of others; to teach relevant technical material in a classroom situation; and to conduct several projects simultaneously.
Education and Experience requirements at this level consist of those identified in Level II plus one additional year of qualifying experience in civil rights investigation/mediation and settlement of complaints.