This Guide was written by staff members of Social Policy Research Associates (SPR) on behalf of the U.S.
Department of Labor, Employment and Training Administration, under the Office of Regional Management
technical assistance project (DOLU101A21499, BPA# DOLU121A21899). As part of this project, the Employment
and Training Administration contracted with Social Policy Research Associates (SPR) and Giuffrida Associates
(GA) to deliver technical assistance and training services using Program Year 2011 Regional TAT funds under the
direction of the six Regional Offices. The Dallas Regional Office approached SPR about developing a Toolkit that
the State of Oklahoma could use to guide local areas moving toward workforce system integration and
To identify lessons learned from Oklahoma’s pilots, SPR participated in their November 2012 orientation as
facilitators, reviewed monthly pilot progress reports, and conducted informal discussions with key pilot staff in
person or by phone in May and June 2013. The purpose of the conversations was to identify the steps they had
taken toward system integration, what worked, the challenges they faced, and recommendations based on their
experiences. This guide identifies the key elements and promising practices of effective system building and
Information in this report is in the public domain, available for sharing and distribution, with acknowledgement
to the State of Oklahoma, the U.S. Department of Labor/Employment and Training Administration, and Social
Policy Research Associates.