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Homeowners who have suffered damage to their properties should contact their insurance agents or insurance companies to begin the claims process. If you are unable to reach an agent or insurer, please call the Oklahoma Insurance Department at the following number 1-(800)-522-0071.
Having a problem with your agent or insurance company? OID Consumer Assistance helps answer your questions.
Consumer Assistance/Claims Division processes and investigates all complaints lodged by the public against insurance companies. This division also answers routine requests for information concerning insurance companies and policies.
Consumer Alerts – Occasional alerts are issued for the safety of Oklahomans.
Consumer Assistance FAQs – Need more information, visit our FAQs site.
Consumer Assistance/Claims – Learn more about our claims process.
Consumer Testimonials – View how the Oklahoma Insurance Department has helped consumers.
EAGLE Mediation – Can't resolve a problem with your insurer? Litigating isn't your only option. The OID EAGLE Mediation program may be able to help.
External Review Process – This site provides general information on the external review process in Oklahoma.
File a Complaint – To assist Consumer Assistance in tackling your problem, please feel free to file a complaint with the OID.
Helpful Information – From helpful guides, tips for finding an insurance agent, glossary of insurance terms, this section gives lots of helpful information.
Insurance Basics – Looking for insurance rates? Unfamiliar with insurance jargon? Find what you need to know here.
Information For Seniors – Senior and caregivers can get unbiased information about Medicare plans as well as information about how to protect yourself and your loved ones against Medicare fraud.
Oklahoma Market Assistance Program (OK-MAP) – This program is designed for persons who are having difficulty in finding insurance coverage on their owner-occupied home or mobile home.
Prepare Yourself – We have created this section of the website to provide you with information about insurance and preparedness tips following natural disasters.
Report Fraud – Report insurance fraud and find out about the activities of the OID Anti-Fraud Unit.
Verify an Insurance Agent/Licensee - Ensure your agent is licensed with the state of Oklahoma with this handy online tool.
Verify Vehicle Insurance - Online real-time vehicle insurance verification by the Department of Public Safety.
Workers' Compensation - Workers' compensation is an insurance system that pays benefits to workers injured on the job to cover medical care, part of lost wages and permanent disability.
Hospital Pricing and Quality - View the latest market data on hospital pricing and quality.