Who's Who at OID

Oklahoma Insurance Department Divisions and Programs

The Oklahoma Insurance Department is organized into many different program areas and divisions, and each division is charged with a specific regulatory objective. Please click the links below or scroll down to view the different divisions and program areas with telephone numbers and descriptions:

Bail Bond Division
Claims/Consumer Assistance Division
Communications
Comptrollers Division
Information Technology Division
Financial Division
Government Relations and Public Policy
Human Resources Division
Investigation/Anti-Fraud Unit
Legal Division
Producers Licensing Division
Rate and Form Filing Division: Life, Accident & Health
Rate and Form Filing Division, Property and Casualty
Real Estate Appraiser Board
Senior Health Insurance Counseling Program
SMP/Medicare/Medicaid Fraud
Title Licensing
Tulsa Office

Kim Holland, Oklahoma Insurance Commissioner (405) 521-2668
Darren Ellingson, Deputy Insurance Commissioner
Michael Ridgeway, General Counsel
Craig Knutson, Chief of Staff
Frank Stone, Chief Actuary and Acting Chief Financial Examiner
Kathie Stepp, Assistant Commissioner, Rate and Form Filing
Jonathan Small, Director of Government Relations
Russell Valleroy, Assistant Commissioner, Consumer & Producer Services
Marc Young, Assistant Commissioner, Public Affairs

In State Toll-Free  (800) 522-0071
Facsimile  (405) 521-6635

Bail Bonds Division (405) 521-6610

This Bail Bonds Division is responsible for the licensing and regulation of bail bondsmen as set forth in Title 59 of the Oklahoma State Statutes.

E-mail:  Robert Noll, Director

Claims/Consumer Assistance Division  (405) 521-2991

Consumer Assistance investigates all complaints lodged against insurance companies by the public. This division also answers all routine requests for information concerning insurance companies and insurance policies.

E-mail:  Lydia Shirley, Assistant Director

Communications Division (405) 521-2686

Working to increase awareness and enhance the image of the Oklahoma Insurance Department, the Communications Division develops information about insurance and related issues to share with consumers, agents, companies, lawmakers and the media through news releases, continuing education seminars and conferences, and OID-hosted events.

E-mail:  Communications Division 

Comptroller Division (405) 522-4553

The Comptroller Division is in charge of the internal fiscal affairs of the Insurance Department, including preparation of payroll, purchasing of equipment and maintaining fiscal records as required by law.

E-mail:  Darren Ellingson, Deputy Insurance Commissioner

Continuing Education (405) 522-5392

Continuing Education manages all aspects of the continuing education process for Oklahoma's licensed producer and adjuster population.

E-mail:  Leah Scoles

 Human Resources Division (405) 522-2374

All payroll and human resource functions for the agency including hiring, promoting and terminating staff; coordinating employees benefits, such as insurance, retirement and leave; and maintaining personnel and payroll information is performed by the Human Resources Division. 

E-mail:  Jan Smith, Human Resources Manager

 Information Technology Division (405) 522-6183

IT provides all internal data processing services to the other divisions of the Oklahoma Insurance Department. It also provides the public with both summary and detailed information from many of the records maintained by this office.

E-mail: Michael Pavlik, Manager of Information Services

Financial Division (405) 521-3966

The Financial Division determines whether insurance companies applying for admission to do business in the state of Oklahoma meet the qualifications for admittance as set forth by law. This division, through outside examiners, conducts the statutory examination of all domestic insurance companies in the state of Oklahoma and collects all premium taxes and statutory fees due to the state.

E-mail:  Frank Stone, Chief Actuary and Acting Chief Financial Examiner

Government Affairs  (405) 522-0806

The Director of Government Affairs is responsible for the development, coordination and communication of legislative issues for the Oklahoma Insurance Department. In this role, the director prepares and presents legislative and budget priorities to the Oklahoma Legislature. He is also responsible for establishing and maintaining contacts on legislative matters with Oklahoma Legislature and other state and federal agencies. The director communicates with legislative members and their staffs on administrative and policy matters affecting the scope of insurance programs and activities of OID and maintains a general oversight role in relation to legislative activities throughout OID. 

E-mail:  Jonathan Small, Government Affairs

 Investigation/Anti-Fraud Unit  (405) 521-6614

OID's Anti-Fraud Unit is responsible for investigating complaints against licensed insurance entities. If evidence of wrongdoing or non-compliance with the insurance laws is found, the information is forwarded to the Legal Division.

E-mail:  Michael Ridgeway 

 Legal Division  (405) 521-2746

The General Counsel represents the public interest in all proceedings held before the Insurance Commissioner, including complaints and disciplinary and investigative hearings. The Legal Division represents the Insurance Commissioner in the courts and advises all department divisions in legal matters. It also investigates allegations on the part of insurance companies, agents, adjusters, bail bondsmen and other licensees under the jurisdiction of the Oklahoma Insurance Commissioner, with particular emphasis on assisting and protecting consumers.

E-mail:  Michael Ridgeway, General Counsel\Director

Producers Licensing Division  (405) 521-3916

Producers Licensing is responsible for the licensing of resident and non-resident agents and adjusters who desire to do business in Oklahoma. The division determines whether applicants for licenses meet the qualifications set forth in the statutes of the state of Oklahoma and for administering the examinations to all agents and adjusters. This division also maintains the Producers Licensing file room for the Department.

E-mail:  producerlicensing@oid.ok.gov

Rate and Form Filing Division: Life, Accident & Health (405) 521-3541
                                            Property and Casualty (405) 521-3681 

The Rate and Form Compliance Division approves life, accident, health, property, marine, vehicle and casualty insurance products. The division’s primary responsibility is the review of policy forms and rates to ensure compliance with Oklahoma statutes and regulations. This unit also regulates health plan utilization review organizations, advisory organizations and joint underwriting associations. 

E-mail:  Kathie Stepp, Assistant Commissioner/Director

 Real Estate Appraiser Board   (405) 521-6636

The Real Estate Appraiser Board determines whether applicants for real estate appraiser licensure-certification meet the qualifications set forth in the statutes of the state of Oklahoma and administers the examinations given to all real estate appraisers with regard to performing appraisals in federal related transactions.

E-mail:  Rod Stirman, Director

 Senior Health Insurance Counseling Program (405) 521-6628

Toll Free  (800) 763-2828

This division provides education and counseling services for senior citizens regarding their insurance needs, as pertains to private health insurance, Medicare and Medicaid. It coordinates a statewide training program for volunteers who wish to counsel seniors regarding their insurance.

E-mail: Lisa Gober, Director

 SMP (405) 522-6270

Helpline Toll Free (888) 967-9100

TTY (877) 588-6025

SMP is a Medicare/Medicaid fraud, abuse, and waste reduction program designed to recruit and train retired professionals to educate Medicare/Medicaid beneficiaries, their families and caregivers how to monitor what is paid on their behalf and what to do about identified discrepancies. SMP also promotes better communication techniques between Medicare/ Medicaid beneficiaries and their providers.

E-mail: Lisa Gober, Director

 Title Licensing  (405) 521-3916

Title Licensing determines whether applicants for title agent licensure meet the qualifications set forth in the statutes of the state. It is also responsible for developing the required examination given to applicants, issuing renewal licenses, investigating complaints lodged against title companies and title agents by the public, and conducting examinations of title insurance companies and agents.

 E-mail:  agentslicensing@oid.ok.gov

 Tulsa Office (918) 747-7700

Toll Free  (800) 728-2906

Facsimile  (918) 747-7720

This is a full-service Insurance Department office serving eastern Oklahoma. It provides assistance with consumer complaints and informational inquiries, senior health insurance counseling and community outreach.