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Help Desk InformationQIES-quies-helpdesk.jpg

The Centers for Medicare and Medicaid Services (CMS) has contracted with separate agencies to provide helpdesk support with the Swing Bed Minimum Data Set (SB-MDS).  If you have questions concerning the SB-MDS, please direct them accordingly:

  • For clinical questions, contact QIES Help Desk Staff within the Oklahoma State Department of Health at (405) 271-5278.
  • AT&T Global dialer software installation and AT&T password questions should be directed to the MDCN Help Desk at (800) 905-2069.
  • For questions regarding the submission process or online registration problems please contact the QTSO Help desk at (800) 339-9313 or swing_help@ifmc.org.


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