The Wide Area Network (WAN) Service offers statewide IP data communications connectivity to any authorized government entity. WAN service connects your Local Area Network (LAN) to other resources affiliated with your organization, to the Internet, or areas in between. the Office of Management and Enterprise Services (OMES) will provide consultation to aid in the selection of data services.
Service implementation and support includes
- Consultation regarding service options and network configurations
- All required activities to complete service installation within 60 days
- Fully managed service including the customer premise equipment
- 24-hours-per-day, 7-days-per-week monitoring and management via OMES Network Operations and the OMES Service Desk
- Best effort bandwidth
Service components include
- Redundant core network infrastructure
- Redundant high capacity access to the Internet
- All equipment required to interface service with customer LAN
- IP addresses for each device
- Domain name service
Service options include
- Various access methods and technologies
- Various speeds and guaranteed rates (64 Kbps – 100 Mbps)
- High availability
- Prioritization of traffic through Quality of Service, agency specific, virtual network(s)
- Enterprise Services access point
- Centrally managed secure access for all ingress/egress
Support provide through the OMES Service Desk. The OMES Service Desk operates 24-hours-per-day, 7-days-per-week and offers a single point of contact for all customer inquiries related to the State of Oklahoma’s business and technical infrastructures. The OMES Service Desk agents provide business and technical infrastructure analysis, problem solving and first and second level diagnostics.
- Centralized service for all data network requirements
- Reduce agency cost
This service is available for all Oklahoma state agencies, offices, officers, bureaus, boards, commissions, counsels, units, divisions, bodies, authorities, or institutions of the executive, legislative or judicial branches of state government. It is also available to counties, municipalities, townships, tribal governments and other political subdivisions.
- Coordinate service installation with the access service provider
- Provide the proper connectivity from the customer LAN to the WAN service components
- Provide a 24-hours-per-day, 7-days-per-week point of contact for OMES to contact for reporting and coordinating outages or emergency maintenance
- Contact the OMES Service Desk to report problems or request assistance
- Adhere to the State Network Acceptable Use Policy
How Do We Charge?
Cost recovery is primarily based upon bandwidth consumption. There are 3 major units of charge: WAN core, access circuit(s) and customer premise equipment.
Monthly recurring charges consist of the following components:
- Core - OMES costs for hardware, software, maintenance, and management of the core network infrastructure
- Access - Access service providers pass through costs for WAN circuit access
- Customer premise equipment
OMES costs for hardware, software, maintenance and management of customer premise equipment:
- One-time charges are comprised of the following:
- Access service providers installation of the WAN circuit access
- OMES installation of customer premise equipment
- Major cost drivers:
- Total number of statewide WAN subscribers
- Aggregate volume of bandwidth consumption
- Maintenance and support of core network infrastructure
- The access service provider(s) available in your geographic area
- The available access methods and technologies in your geographic area
To order or inquire about this service, please contact the OMES Service Desk.
24 x 7, excluding planned outages and maintenance windows
Maintenance windows are used only when needed for planned changes that have gone through the ITS Change Management Process. In addition to the Standard ITS Maintenance Windows, site-specific and service-specific changes may be coordinated with customers at non-standard times.
The current planned maintenance window is from 4 a.m.-noon Sunday.