Wide Area Network

Service Description

The Wide Area Network (WAN) Service offers statewide IP data communications connectivity to any authorized government entity. WAN service connects your Local Area Network (LAN) to other resources affiliated with your organization, to the Internet, or areas in between. the Office of State Finance (OSF) will provide consultation to aid in the selection of data services.

Service implementation and support includes

• Consultation regarding service options and network configurations
• All required activities to complete service installation within 60 days
• Fully managed service including the customer premise equipment
• 24 hours per day, 7 days per week monitoring and management via OSF Network Operations and the OSF Service Desk
• Best effort bandwidth

Service components include

• Redundant core network infrastructure
• Redundant high capacity access to the Internet
• All equipment required to interface service with customer LAN
• IP addresses for each device
• Domain Name Service

Service options include

• Various access methods and technologies
• Various speeds and guaranteed rates (64 Kbps – 100 Mbps) 
• High availability 
• Prioritization of traffic through Quality of Service, agency specific, virtual network(s) 
• Enterprise Services access point    
• Centrally managed secure access for all ingress/egress  

Service Support

Support provide through the OSF Service Desk. The OSF Service Desk operates 24 hours per day, 7 days per week and offers a single point of contact for all customer inquiries related to the State of Oklahoma’s business and technical infrastructures. The OSF Service Desk agents provide business and technical infrastructure analysis, problem solving and first and second level diagnostics.

Customer Benefits

• Centralized service for all data network requirements
• Reduce agency cost

Customer Market

This service is available for all Oklahoma state agencies, offices, officers, bureaus, boards, commissions, counsels, units, divisions, bodies, authorities, or institutions of the executive, legislative, or judicial branches of state government.   It is also available to counties, municipalities, townships, Tribal governments, and other political subdivisions. 

Customer Responsibilities

• Coordinate service installation with the access service provider
• Provide the proper connectivity from the customer LAN to the WAN service components
• Provide a 24 hours per day, 7 days per week point of contact for OSF to contact for reporting and coordinating outages or emergency maintenance
• Contact the OSF Service Desk to report problems or request assistance
• Adhere to the State Network Acceptable Use Policy

How Do We Charge?

Cost recovery is primarily based upon bandwidth consumption. There are 3 major units of charge: WAN core, access circuit(s) and customer premise equipment.

Monthly recurring charges consist of the following components:

• Core - OSF costs for hardware, software, maintenance, and management of the core network infrastructure
• Access - Access service providers pass through costs for WAN circuit access
• Customer premise equipment

OSF costs for hardware, software, maintenance and management of customer premise equipment:

• One-time charges are comprised of the following:
  • Access service providers installation of the WAN circuit access
  • OSF installation of customer premise equipment
• Major cost drivers:
  • Total number of statewide WAN subscribers
  • Aggregate volume of bandwidth consumption
  • Maintenance and support of core network infrastructure
  • The access service provider(s) available in your geographic area
  • The available access methods and technologies in your geographic area

Please contact the OMES Service Desk if you need any addition information about services in this catalog.