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The Office of State Finance (OSF) has a dedicated Service Desk team supporting not only the State's enterprise-wide applications, such as PeopleSoft Financials, but a wide variety of customized, agency-specific applications. With more than 75 years of combined customer service experience, our team members are dedicated service professionals available to you and your customers in a variety of configurations. OSF can provide as much or as little support as your agency requires.
This service is available for all Oklahoma state agencies, offices, officers, bureaus, boards, commissions, counsels, units, divisions, bodies, authorities, or institutions of the executive, legislative, or judicial branches of state government. It is also available to counties, municipalities, townships, Tribal governments, and other political subdivisions.
After identifying the services requested of us, the agency will need to provide specific instruction on desired workflow and documentation related to any break/fix resolutions, answers to general questions, or training the agency wishes us to provide. The agency will also need to identify an escalation procedure for incidents and service requests the Service Desk is unable to resolve. This information is updated by the Agency as needed.
How Do We Charge?
Charges for this service are tailored to your specific needs. After documenting your business requirements, our service team will provide you a proposal within a matter of a few days.
Please contact the OMES Service Desk if you need any addition information about services in this catalog.