Technical Services Opportunity Map

• Data Center Plan UPS and GEN (Close)
• Workstation Refresh FY12 (Execution)

• New Service IT Asset Management (Concept)
• New Service Depot PC Support (Concpet)
• New Service Infrastructure Optimization (Concept)

• New Service Backup Services (Concept)

• Laptop Encryption Client (Close)
• Workstation Refresh FY 2012 (Execution)
• Windows 7 OS Migration (Concept)

• Upgrade MS Office to 2010 (Concept)
• Workstation Refresh FY13 (Concept)
• Virtualize Thin Client Workstation (Initiation)

• Workstation Refresh 2014 (Concept)
• New Service Instant Messaging (Concept)

• Replace POP Server (Close)
• Replace Domino E-mail (Close)
• Good Technology iPhone (Execution)

• Mitigate Domino Databases (Concept)

• New Service E-mail Encryption (Concept)

• IMS Upgrade Version 11 (Close)
• State-wide Mainframe Consolidation (Initiation)
• Implement TUAM (Concept)
• Implement Job Scheduling (Concept)

• DR Test FY12 (Execution)
• HD Disk Replace Solution (Concept)
• LTO Tape Expansion (Concept)

• XIV Storage Upgrade (Concept)
• ProtectTier Expansion (Concept)
• DR Test FY13 (Concept)

• Evaluate SVC (Concept)
• Disaster Recovery Test FY-2014 (Concept)

• p7 Refresh FY-2012 (Close)
• Mainframe Refresh FY-2012 (Execution)
• PKI-OSF Secured Wireless (Execution)
• Upgrade MS Exchange to 2010 (Inititation)

• Upgrade SQL to Enterprise 2008 (Concept)
• Mainframe Refresh FY-2013 (Concept)
• Hide DNS Master (Concept)
• p7 Refresh FY-2013 (Concept)
• Upgrade VMWare 5.0 (Concept)
• VMWare Blades and vSphere (Concept)
• Retire SUN Commerce Application (Concept)

• Consolidate Share Point Environment (Concept)
• p7 Refresh FY14 (Concept)
• Mainframe Refresh FY14 (Concept)

• Pike Pass DR Site (Close)
• VOIP OKC County Health (Close)
• Department of Commerce (Execution)
• Central Services (Planning)
• OCCHD Capitol Hill (Planning)
• Secretary of State (Planning)
• District Attorney's Council - Sapulpa (Planning)

• Install Tax (Planning)
• OPERS (Initiation)
• Install Campus Agencies (Execution)
• Convert SL 100 Voice Mail (Concept)
• OESC Remote Sites (Execution)

• Upgrade E911 (Concept)
• Install Remaining Agencies (Concept)

• Install OESC (Execution)
• Setup DHCP for the OSF Network (Execution)

• Pike Pass Call Center Applications (Planning)
• Install OKDHS (Inititation)

• Worker Compensation Wi-Fi (Initiation)
• History Center Wi-Fi (Initiation)
• DEQ Wi-Fi (Initiation)
• OTRD Wi-Fi (Initiation)
• Able Commission Wi-Fi (Initiation)
• Arts Council Wi-Fi (Initiation)
• Setup DHOP for the OSF Network (Execution)
• Comit Billing Services (Execution)
• Comit Cable Mgmt (Close)
• Install Virtual Chassis (Close)
• DPS Network Consolidation (Planning)
• Comit Web Portal (Execution)
• Upgrade Load Balance Server (Execution)
• DCS Fleet Management Wi-Fi (Exectution)

• Telecom Expense Management (Planning)
• Consolidation OSDH (Planning)
• MLPS OSF Network (Planning)
• MLPS OneNet/OSDH Network (Planning)
• Redundant Network Connections (Planning)
• Juniper Switch Management Software (Concept)
• Other Agency Network Consolidation (Initiation)
• VolP Upgrade to Version 6.2 (Concept)
• Additional Aruba Equipment (Concept)
• Additional Juniper Blades and Switches (Concept)

• MLPS Statewide Network (Initiation)
• Other Agency Wi-Fi Installation (Initiation)
• Additional Audio Bridge Resources (Concept)

• First National Fiber (Close)
• DCS Surplus Connection (Close)
  Hefner Rd Fiber Move (Close)
• Brookhaven Fiber Move (Close)
• 1-40 Phase 2 & 3 (Planning)
• 3700-3800 N. Classen (Execution)
• Landmark Tower (Execution)
• OC3 Equipment Replacement (Initiation)
• Troop S. DPS Relocation (Initiation)

• Tulsa 9-1-1 Center (Initiation)
  Norman Walmart/W. 36th Street (Initiation)
• 38th Terrace (Planning)
• Arkansas River Phase 2 (Initiation
• 
  Department of Health (Initiation)
• Labor & 28th Street (Concept)
• OSF Perimeter Fiber Install (Concept)
• Quadroplex Completion (Initiation)

• Highway 33 Relocation (Imitation)
• Telecom Hut (Concept)
• Compeletion N.E. Fiber Loop (Concept)
• Cox Cable Training and Alert Network (Concept)

• First National Optimization (Close)

• Landmark Towers Optimization (Planning)
• Sheperd Mall Network Organization (Planning)

• Define Steady State (Close)
• Define Portfolio Governance (Close)
• Implement EPPM Software in Pilot Agencies (Execution)

• State-wide Portfolio Management Software (Concept)
• State-wide Enhancement Service Request (Concept)
• Rollout State-Wide Enhancement Service Request in PPM Tool (Concept)
• Implement Process Framework Website (Planning)

• Implement Enterprise Risk Practice (Concept)

• Refine Project Value and Risk Analysis (Close)
  Implement Standard CBA (Close)
  Implement Project Management SW in Pilot Agencies (Execution)
  Implement Project Close out Checklist (Concept)
  Implement Project Audit Process (Concept)

• State-wide Project Management SW Rollout (Concept)

• Implement Project Transparency (Concept)

• Customer Dashboard Phase 2 (Execution)
• Improve Service Agreements (Close)

• Year-End Recap (Concept)
• Benchmark (Concept)
• Automate Service Agreements (Concept)

• Year-End Recap (Concept)

• Self Service CRM (Close)
• Expand Online Knowledge Base (Planning)

• Customer Satisfaction Survey (Concept)
• Call Blasting (Concept)
• Soft Phone (Concept)

• Customer Satisfaction Survey (Concept)

• SR-Tech Support (Execution)
• SR Moves/Adds/Changes (Execution)
• Go "Green" (Execution)
• IT Asset Management (Execution)
• Customer Dashboard Phase 3 (Planning)
• Firewall Policy (Planning)
• Eclipse Documentation (Initiation)

• Event Management Phase 1 (Concept)
• Network Availability Management (Concept)
• Rates Management (Initiation)
• Customer Dashboard Phase 4 (Concept)
• Change Management (Concept)
• Performance Management (Concept)
• Configuration Management (Data Center Hardware) (Concept)

• Customer Dashboard Phase 5 (Concept)
• Capacity Management (Concept)
• Financial Management (Concept)

• OPTIM Upgrade (Concept))

• PS Test Data Management

• Retire Payroll Acct (Initiation)
• Retire State Per/Pay (Initiation)
• Retire SOS System (Execution)

• Retire OREC Application (Concept)

• Upgrade Department of Securities (Concept)

• Intranet (Concept)
• Enterprise Content Management (Concept)

• Establish PKI Infrastructure (Close)
• Mobile Devices Management for Consolidated Agencies (Close)
• Enhance SSL Infrastructure (Planning)

• Security Education Program (Concept)
• Establish PGP Infrastructure (Concept)

• Mobile Devices Management for all Agencies (Concept)

• Assess Current Disaster Recovery Status (Planning)
• Create Consolidated DR Offering (Concept)

• Consolidated DR Plan (Concept)
• Consolidated BC Plan (Concept)
• Consolidated COO Plan (Concept)

• Antivirus for Consolidated Agencies (Close)
• Anti Spam for Consolidated Agencies (Close)
• Encryption for Consolidated Agencies (Close)
• Web Filtering for Consolidated Agencies (Concept)
• DLP and Device Control (Concept)
• State-wide Personnel Consolidation (Concept)
• Intrusion Detection And Prevention (Concept)
• Basic SOC (Concept)
• Virus, Anti Spam and Encryption for all Agencies (Planning)
• State-wide logs collection (Concept)
• State-wide Network Monitoring (Concept)

• Identify and protect critical servers (DB) (Concept)
• State-wide security operations center (Concept)
• Web filtering for all agencies (Concept)

• Enterprise Security Platform (Concept)

Enhanced SOC (Concept)

• Vulnerability Testing of Consolidated Agencies (Concept)
  State-wide Risk Self-Assessment (Concept)
  State-wide Incident Response Procedures (Concept)

• State-wide Incident Response Team (Concept)
  State-wide Risk Assessment (Concept)

• State-wide network monitoring (Concept)

• Identify Compliance Requirements (Concept)
• Policy, Procedures and Guidelines Review (Concept)

• Create Compliance Map (Concept)
• Internal Compliance Check (Concept)
• Firewall Cleanup (Concept)
• Internal Compliance Auditing (Concept)

• External Compliance Auditing (Concept)