Welcome to the Office of State Finance (OSF) Information Service Divisions's Customer Service and Service Desk web page. It is our goal to assist you in anyway we are able. We'll be glad to assist you with new services or in resolving issues with your existing hardware and software. Our highly skilled, dedicated team is available 24-hours a day, 7 days a week, 365 days a year - to lend aid whenever, and; however, possible.

Our normal business hours are from 7 a.m.-5:30 p.m., Monday through Friday; our after-hours emergency support number is (405) 308-7577 . If you call outside routine business hours, you'll have an option to connect directly to our on-call staff or to leave a message for our staff when they return to the office.

Contact the OSF ISD Service Desk

(405) 521-2444 (local)
(866) 521-2444 (toll free)
(405) 308-7577 (after hours emergency support)
HelpDesk@osf.ok.gov

During Routine Business Hours

We check our e-mail and voice mail at least once an hour. We encourage our customers not to address emergency situations through e-mail alone. A common practice for information-rich problems is for a customer to e-mail a large block of data and then call the help desk immediately to notify them of the urgent problem. This allows the Service Desk staff to quickly copy the information in the e-mail into the urgent case and assist in the most efficient manner.

After Routine Business Hours

Our telephone system automatically routes all calls to our on-call staff member. This staff will respond to your needs and involve the appropriate agency staff to remedy the problem you face as quickly as possible. While we check our voice mails after-hours, we do not routinely check e-mail until the following business day.