Service Description
The Office of State Finance (OSF) provides a Workstation Consulting team to assist Oklahoma State agencies with IT workstation needs that meet or exceed industry standards.
Consultation Services Includes:
• Computer Setup for new employees
• Software purchase, installation, upgrades and updates
• Computer troubleshooting
• Computer disposal
Customer Benefits
Customers are provided with consultation and design solutions, the technical translation of business/IT requirements into workstation requirements. The design would meet customers emerging needs and the solution would scale and grow with the customer.
Customer Market
This service is available for all Oklahoma state agencies, offices, officers, bureaus, boards, commissions, counsels, units, divisions, bodies, authorities, or institutions of the executive, legislative, or judicial branches of state government. It is also available to counties, municipalities, townships, Tribal governments, and other political subdivisions.
Customer Responsibilities
How Do We Charge?
Charges for this service vary depending on the needs of the customer.
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To order or inquire about this service, please contact the OSF Service Desk.
Service Hours: 24 x 7, excluding planned outages, maintenance windows and unavoidable events
Maintenance Window: Maintenance windows are used only when needed for planned changes that have gone through the ITS Change Management Process. In addition to the Standard ITS Maintenance Windows, site-specific and service-specific changes may be coordinated with customers at non-standard times.
The current planned maintenance window is from 4 a.m.-noon Sunday.
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