Implement Process (PMBOK)

The Office of State Finance (OSF) Information Services Division (ISD) utilizes a lightweight project management framework based on the Project Management Body of Knowledge (PMBOK®) principles. A project in ISD is any unique product, service or result that will consume more than $15,000 in cost or resources. The purpose of the project management framework is to make sure that ISD is working on the correct major work initiatives, and that those projects are completed on time and within budget.

The framework mandates deliverables in each phase of the project management life cycle. Stage gates are used at the end of each phase in which sponsors and information technology management review the deliverables and authorize the continuation of the project.

Portfolio management focuses on the identification, prioritization and authorization of projects. The business application services opportunity map (.pdf, 1 pp, 64 KB)and technical services opportunity map (.pdf, 5 pp, 253 KB) document the 3-year plan for the ISD shared services environment. Process definitions and training material (.ppt, 20 pp, 1.5 MB) for the project management framework are documented and defined to facilitate a repeatable, predicable, and improvable process. View and accessible version of the technical service opportunity map.

The project management framework mandates a monitor and control process for all active projects. The purpose of this process is to observe project execution, identify and solve problems as early in the life cycle as possible, and report completed project performance against desired performance. A Business Application Services Scorecard (.ppt, 1 s, 190 KB) and Technical Services Scorecard (.ppt, 9 s, 1.6 MB) are produced monthly. Completed project performance is reported quarterly on the Project/Enhancement Service Level Dashboard.