Office of State Finance - Job - Sr. Server Support Specialist

Senior Server Support Specialist
Unclassified
OSF Job Posting: #200810
Posting Date: 13 March, 2008
Salary Commensurate with Education and Experience

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The Office of State Finance Information Services Division is seeking a Sr. Server Support Specialist. This is a full time position in STATE GOVERNMENT and will be eligible for a generous total rewards package. Benefits include medical, dental, life, and disability insurance products as well as defined benefit and defined contribution retirement plans, wellness program with financial incentive, and tuition reimbursement. Employees earn 3 weeks paid annual and 3 weeks sick leave in the first year as well as enjoy 10 paid holidays annually, flexible work hours, comp time, and longevity pay.

POSITION PURPOSE

The purpose of this position is to perform advanced work in the configuration and maintenance of various File & Print, E-mail, and Application servers. This includes analysis, maintenance, and operation of the server Operating Systems and OSF supported server applications. This position requires an individual knowledgeable in server principles; server hardware, server Operating Systems, and server application security; project management methodology; client server environment; and networking principles. Individual will ensure all scheduled support activities and project deadlines are met while maintaining a high level of user trust, satisfaction and confidence. Individual must be able to work independently and assume full responsibilities for server support during the absence of the team leader.

PRINCIPAL ACTIVITIES

Install, configure, and maintain server hardware, SAN storage, server Operating Systems, and server-based application software

Install, configure, and maintain backup and recovery components in a networked server environment. Prepare and maintain Disaster Recovery documentation for supported systems

Install, configure, manage, and update server security components

Troubleshoot, isolate, and replace server components. Maintain system reliability at 99% uptime

Conduct research for server hardware and software upgrades, enhancements, and migrations

Provide user support for multiple State agency servers and applications – create and remove accounts, set user access rights, reset passwords, and assist users as needed

Implement approved change requests from users to meet all user requirements and schedules

Monitor system usage and identify areas for expansion or reconfiguration

Configure, integrate, and maintain current level virus protection and server data protection tools

PREFERRED MINIMUM QUALIFICATIONS

Completion of 24 semester hours of computer science or management information systems course work plus four (4) years of Windows Server administration experience. Each 12 hours of required course work can be substituted with two (2) additional years of relevant experience in information systems server systems and server related application support or completion of a vocational or technical training course resulting in certification in computer programming

Preference may be given to applicants who possess the following:

Six (6) years of professional-level multi-server or multi-LPAR networked systems and software support in current technological computing environments

Six (6) years experience in administering Windows, Netware, Linux, or VMware Operating Systems. A portion of this documented experience must have been in the last two (2) years

Two (2) years experience providing support for and administering a large Microsoft Active Directory environment

Two (2) years experience supporting and administering Microsoft Exchange Server

One (1) year experience installing, supporting, and maintaining Microsoft SQL Server 2000 or later environments

Application Procedures

Formal application procedures may be found at the following link:

Application Procedures