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Server Support Specialist
Unclassified
OSF Job Posting: #200833
Posting Date: 29, August 2008
Salary Commensurate with Education and Experience

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The Office of State Finance Information Services Division is seeking a Server Support Specialist. This is a full time position in STATE GOVERNMENT and will be eligible for a generous total rewards package. Benefits include medical, dental, life, and disability insurance products as well as defined benefit and defined contribution retirement plans, wellness program with financial incentive, and tuition reimbursement. Employees earn 3 weeks paid annual and 3 weeks sick leave in the first year as well as enjoy 10 paid holidays annually, flexible work hours, comp time, and longevity pay.


POSITION PURPOSE

The purpose of this position is to provide configuration and maintenance support for multiple file and print servers. This position requires an individual knowledgeable in server principles; file security; project management methodology; client server environment; and networking principles. Individual will ensure all scheduled support activities and project deadlines are met while maintaining a high level of user trust, satisfaction and confidence. A complete understanding of technical principles, theories, concepts, and data storage and access is required.


 PRINCIPAL ACTIVITIES


Install, configure and maintain Novell or Windows operating system software for file and print servers and Domino Notes or Microsoft Exchange operating system software for email servers 
Install, configure and maintain backup and recovery components in a networked server environment 
Install, configure and update server security components
Troubleshoot, isolate and replace server components. Maintain systems at 99% uptime and reliability
Provide user support – create accounts, set user access rights, remove accounts, reset passwords and assist users as needed 
Conduct research for server hardware and software upgrades, enhancements and migrations 
Implement approved change requests from users to meet all user requirements and schedules 
Research and stay current on the latest server technologies 
Monitor system usage and identify areas for expansion or reconfiguration


PREFERRED MINIMUM QUALIFICATIONS

Completion of twenty-four semester hours of computer science or management information systems course work and three years of experience in computer programming or maintaining, configuring and installing operating systems; or an equivalent combination of education and experience, substituting completion of a vocational or technical training course resulting in certification in computer programming for 12 semester hours of the required course work; or an equivalent combination of education and experience substituting one year of experience in information systems operations for 12 semester hours of the required course work.

Preference may be given to applicants who possess the following:

Minimum of two years experience in administering the Novell, Windows or Domino Notes operating systems.


 

Application Procedures


Formal application procedures may be found at the following link:

Application Procedures