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Frequently Asked Questions

Q: What is wireless Phase I?
A: When Phase I has been implemented, the call taker automatically receives the wireless phone number. Phase I also delivers the location of the cell tower handling the call. The call is routed to a PSAP based on cell site/sector information.

Q: What is wireless Phase II?
A: Phase II allows call takers to receive both the caller's wireless phone number and their location information. The call is routed to a PSAP either based on cell site/sector information or on caller location information.

Interesting Facts

  • Over 60% of all 911 calls now originate from wireless telephones!